Pre-arrival texts

Tinwheeler replied on 29/07/2022 13:46

Posted on 29/07/2022 13:46

I’ve heard of a few people who have received texts just before their booking start dates reminding them of the 1300 arrival time. I’m told the wording makes it clear they will be turned away if they arrive early. This is in addition to the usual booking reminder emails.

I’m wondering if CAMC is taking steps to curb early arrivals. Has anyone here received a text?

SteveL replied on 31/07/2022 20:14

Posted on 31/07/2022 18:27 by davetommo

The earliest arrival time at most campsites is now 1pm.
This is to allow our site teams to get your pitch ready and avoid congestion for members leaving their pitch.

So what has changed since the 12 o clock arrival time. Or do they want to mow the grass and rake the gravel. As ED said up thread it was covid but covid is no longer the threat it was.

Posted on 31/07/2022 20:14

The reasoning behind 12 versus 13:00 is another argument entirely. The club has decided on a uniform 13:00 and that really is an end of it. However, they do need to communicate it to members, who may have little interaction with the web site other than booking. As I stated several of our bookings made almost a year ago have an ETA of 12/14:00. That’s OK if everyone is getting updated on the change, but as has been shown on several threads this is not happening. Many don’t get the update emails and even more don’t even open the magazine. It could have been easily covered by a snail mail notification in large type to all members, but the CC has chosen not to do that.

 

nelliethehooker replied on 31/07/2022 21:41

Posted on 31/07/2022 18:27 by davetommo

The earliest arrival time at most campsites is now 1pm.
This is to allow our site teams to get your pitch ready and avoid congestion for members leaving their pitch.

So what has changed since the 12 o clock arrival time. Or do they want to mow the grass and rake the gravel. As ED said up thread it was covid but covid is no longer the threat it was.

Posted on 31/07/2022 21:41

It is what it is, so the obvious thing is if you don't like it go to somewhere else where they allow an arrival time that suits you. Simples.😁

ABM replied on 31/07/2022 22:57

Posted on 31/07/2022 22:57

Oh Nellie please don't say things like that  ~~ as I have said before just direct such rascals to Cherry Hinton    wink

EmilysDad replied on 31/07/2022 23:30

Posted on 31/07/2022 20:14 by SteveL

The reasoning behind 12 versus 13:00 is another argument entirely. The club has decided on a uniform 13:00 and that really is an end of it. However, they do need to communicate it to members, who may have little interaction with the web site other than booking. As I stated several of our bookings made almost a year ago have an ETA of 12/14:00. That’s OK if everyone is getting updated on the change, but as has been shown on several threads this is not happening. Many don’t get the update emails and even more don’t even open the magazine. It could have been easily covered by a snail mail notification in large type to all members, but the CC has chosen not to do that.

 

Posted on 31/07/2022 23:30

But why should the club decide to impose a rule that is obviously not popular? As above, who benefits? Certainly not the paying members.

DavidKlyne replied on 31/07/2022 23:41

Posted on 31/07/2022 12:15 by brue

Having just read the latest review for Trewethett Farm you can see what happens when communications have failed.

Posted on 31/07/2022 23:41

Brue

I read that review earlier, I was horrified. Unlike many reviewers in a similar situation the member seemed to give a calm description of what happened. It seems to me that we will all have to start wearing body cams to make sure our side of the situation is accurately recorded? Personally I don't think a member of the site team has the authority to rescind membership, they may well be able to start the process running but surely it would be HQ who make the final decision and hopefully they wouldn't do that without giving the accused a fair hearing?

David

GrandpaGraham replied on 01/08/2022 06:57

Posted on 31/07/2022 23:30 by EmilysDad

But why should the club decide to impose a rule that is obviously not popular? As above, who benefits? Certainly not the paying members.

Posted on 01/08/2022 06:57

It does benefit all members as there is a common arrival time across the whole of the network ( with a small number of exceptions) so in the main there is no excuse for early arrivals. Why should rule abiding members be disadvantaged by cheating members turning up early to try and bag what they think is the best pitch? We all know that if we have a booking a pitch will be available. It is no fault of the club that some members are using the excuse of we don’t read the magazine, read e-mails sent or now saying we do not read text messages and they therefore only have themselves to blame when arriving early and then being turned away. All of the pre arrival emails I have received this year clearly state that the earliest arrival time is 1.00 pm. Perhaps this should also include a reminder that early arrivals will be turned away. I for one am completely in agreement with earlier arrivals being turned away so that we all have an equal choice of pitches when all arriving after 1.00 pm. We recently travelled 250 miles ( 7 hours) to the New Forest Site and managed to time our arrival for 1.10 pm. Whatever arrival time was set, there still would be people who would come up with lame excuses for turning up early

 

peedee replied on 01/08/2022 07:15

Posted on 01/08/2022 07:15

100 percent in agreement GG. I find it unbelievable that members are not aware of the 1pm arrival time by now. If members continue to arrive early the Club should look into some form of deterrent.

peedee

N1805 replied on 01/08/2022 07:33

Posted on 01/08/2022 07:33

But why should the club decide to impose a rule that is obviously not popular?

IMHO it is an assumption that it is not popular until a poll of all members is done where they can answer yes or no to the arrival time change to 1pm.  It would need all members to take part in order to get a reliable verifiable answer.   Unfortunately  to the best of my knowledge CAMC does not ballot its members.

 

EmilysDad replied on 01/08/2022 08:07

Posted on 01/08/2022 06:57 by GrandpaGraham

It does benefit all members as there is a common arrival time across the whole of the network ( with a small number of exceptions) so in the main there is no excuse for early arrivals. Why should rule abiding members be disadvantaged by cheating members turning up early to try and bag what they think is the best pitch? We all know that if we have a booking a pitch will be available. It is no fault of the club that some members are using the excuse of we don’t read the magazine, read e-mails sent or now saying we do not read text messages and they therefore only have themselves to blame when arriving early and then being turned away. All of the pre arrival emails I have received this year clearly state that the earliest arrival time is 1.00 pm. Perhaps this should also include a reminder that early arrivals will be turned away. I for one am completely in agreement with earlier arrivals being turned away so that we all have an equal choice of pitches when all arriving after 1.00 pm. We recently travelled 250 miles ( 7 hours) to the New Forest Site and managed to time our arrival for 1.10 pm. Whatever arrival time was set, there still would be people who would come up with lame excuses for turning up early

 

Posted on 01/08/2022 08:07

 ... It does benefit all members as there is a common arrival time across the whole of the network

There was already a common arrival time of 12 oclock ....

SteveL replied on 01/08/2022 08:17

Posted on 01/08/2022 07:15 by peedee

100 percent in agreement GG. I find it unbelievable that members are not aware of the 1pm arrival time by now. If members continue to arrive early the Club should look into some form of deterrent.

peedee

Posted on 01/08/2022 08:17

I don’t find it that unbelievable PD. Just witness those on TV news programmes turning up at railway stations last week,  totally unaware there was a strike, despite huge coverage by all media. I don’t find it particularly hard to believe that someone who only books their annual get away a year ahead, at a site they know and doesn’t get the emails, would be unaware. As has been mentioned, several CT contributors are not getting them despite being signed up. Given how small a sample CT is, that could equate to a large number of members.

A few years ago we turned up at Berwick at 12:30. We had booked it the year before and it was a site we new, so no need to check the web site. Apparently it had changed to 1 pm since our booking. As the site directory had been updated that year that was correct, as was the website, if I had bothered to check either. It was also the first year of the enjoy your holiday emails sent just before. Unfortunately that showed arrivals from 12pm.

Basically the CAMC are very, very poor at communication.

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