Pre-arrival texts

Tinwheeler replied on 29/07/2022 13:46

Posted on 29/07/2022 13:46

I’ve heard of a few people who have received texts just before their booking start dates reminding them of the 1300 arrival time. I’m told the wording makes it clear they will be turned away if they arrive early. This is in addition to the usual booking reminder emails.

I’m wondering if CAMC is taking steps to curb early arrivals. Has anyone here received a text?

MikeyA replied on 02/08/2022 17:12

Posted on 02/08/2022 17:12

Has the Club ever asked the membership which departure/arrival times they prefer, whether that is 11.00am/12.00pm  or 12.00pm/1.00pm. 

It seems to me if a vast majority prefer the earlier time then that should be the one chosen. You have to accept that you can't please everyone but it would make sense to please the majority.

 

Tinwheeler replied on 02/08/2022 17:34

Posted on 02/08/2022 17:12 by MikeyA

Has the Club ever asked the membership which departure/arrival times they prefer, whether that is 11.00am/12.00pm  or 12.00pm/1.00pm. 

It seems to me if a vast majority prefer the earlier time then that should be the one chosen. You have to accept that you can't please everyone but it would make sense to please the majority.

 

Posted on 02/08/2022 17:34

You could equally ask whether the club has consulted the membership about any day to day site operational matter. They don’t need to. We empower the club to make those decisions on our behalf. Perhaps you should read about the operation and governance of CAMC, Mikey👍🏻

Wherenext replied on 02/08/2022 18:17

Posted on 02/08/2022 18:17

We have our Club Together forum with over 400k registered users, our social platforms are a great way for members and future members to interact with us, we carry out regular research and surveys with our members to hear from them – first-hand – about their views.

The above is a quotation made by the Head of Communications to a journalist. Strange but I can't remember participating in any research about opening and closing times, something which affects every member who wishes to visit a club site. I do think fundamental changes to operation of sites should have membership input.

There are many areas of the club that decisions should just be made solely by the council, refurbishment and purchase of sites for example, but this change of time is a fundamental issue so I think MikeyA has posed a legitimate question.

It is quite possible that the membership may well have said leave the time alone but impose stricter sanctions against early arrivees or they may have said leave at 11.00 and arrive at 13.00 or whatever but we weren't given an opportunity and as far as I'm concerned the above quote is just pie in the sky.

EmilysDad replied on 02/08/2022 18:21

Posted on 02/08/2022 17:53 by Cornersteady
Content has been removed.

Posted on 02/08/2022 18:21

  .... It's actually still better than most non club(s) sites where it is often 2pm or later (and off at 11).

But as these are none club sites you're not paying a membership fee .... you'd think you'd have some say in matters for your £50-odd club fees. 

And I'll be staying at a 'better site' next week ... IMHO ... that doesn't have rows of pegs ....

Tintenter100 replied on 02/08/2022 18:24

Posted on 02/08/2022 07:46 by JVB66

And how are the site staff supposed to get all the other miriard of jobs that are needed to be done every day if they have to also attend to arrivals as well? They may well be cleaning toilets or at the far end of the site

As for sites that have earlier are times is PARK COPPICE a member of the clubs staff has posted that they will all be the standard 1300 arrival time later this year?

 

Posted on 02/08/2022 18:24

Well I've stayed at quite a few commercial sites and they manage. 🤷‍♂️

Just had 2 nights at Knaresborough, at the cost of £92.40 (standard pitch). At these prices someone should be available to check you in when you roll up.

I honestly can't believe people think it's a good thing. It's not. 

Further more, at no point did they contact us to say the club house was closed, no discount, no apology, just a note on the toilet wall. Caravan club never give a penny back. COVID was is more evidence of that. Camping club extended the membership by 3 months and banged in free WiFi.

I've only been a member for 11 years, but in that time it's got more and more regimented and money grabbing.

Anyway, I'll just use the CLs more and say no more. 

Cheers 

 

 

Tinwheeler replied on 02/08/2022 18:36

Posted on 02/08/2022 18:24 by Tintenter100

Well I've stayed at quite a few commercial sites and they manage. 🤷‍♂️

Just had 2 nights at Knaresborough, at the cost of £92.40 (standard pitch). At these prices someone should be available to check you in when you roll up.

I honestly can't believe people think it's a good thing. It's not. 

Further more, at no point did they contact us to say the club house was closed, no discount, no apology, just a note on the toilet wall. Caravan club never give a penny back. COVID was is more evidence of that. Camping club extended the membership by 3 months and banged in free WiFi.

I've only been a member for 11 years, but in that time it's got more and more regimented and money grabbing.

Anyway, I'll just use the CLs more and say no more. 

Cheers 

 

 

Posted on 02/08/2022 18:36

Have people said it’s a good thing? I think all we're doing is rationalising the pros and cons of the situation we find ourselves in and I started the thread in an attempt to establish if the club was taking more steps to notify folk of the new arrival time. It's not about prices, facilities or what other operators do.

JVB66 replied on 02/08/2022 18:54

Posted on 02/08/2022 17:12 by MikeyA

Has the Club ever asked the membership which departure/arrival times they prefer, whether that is 11.00am/12.00pm  or 12.00pm/1.00pm. 

It seems to me if a vast majority prefer the earlier time then that should be the one chosen. You have to accept that you can't please everyone but it would make sense to please the majority.

 

Posted on 02/08/2022 18:54

How did the CCC arrive at the 1300 earliest arrivals?surprised

JVB66 replied on 02/08/2022 19:00

Posted on 02/08/2022 18:24 by Tintenter100

Well I've stayed at quite a few commercial sites and they manage. 🤷‍♂️

Just had 2 nights at Knaresborough, at the cost of £92.40 (standard pitch). At these prices someone should be available to check you in when you roll up.

I honestly can't believe people think it's a good thing. It's not. 

Further more, at no point did they contact us to say the club house was closed, no discount, no apology, just a note on the toilet wall. Caravan club never give a penny back. COVID was is more evidence of that. Camping club extended the membership by 3 months and banged in free WiFi.

I've only been a member for 11 years, but in that time it's got more and more regimented and money grabbing.

Anyway, I'll just use the CLs more and say no more. 

Cheers 

 

 

Posted on 02/08/2022 19:00

I have tried to use the CCC "free"WiFi and was told by the site manager "nothing much good is free these days is itsurprised?"

Cornersteady replied on 02/08/2022 19:01

Posted on 02/08/2022 18:21 by EmilysDad

  .... It's actually still better than most non club(s) sites where it is often 2pm or later (and off at 11).

But as these are none club sites you're not paying a membership fee .... you'd think you'd have some say in matters for your £50-odd club fees. 

And I'll be staying at a 'better site' next week ... IMHO ... that doesn't have rows of pegs ....

Posted on 02/08/2022 19:01

You're making it sound as if one is forced to join the club and forced to pay the membership fee. I assume that before joining people will look at the various rules and procedures and decide for themselves if they want to join? If they paid up over £50 without checking then it's their own fault. Or after a year of being treated like they are they wouldn't rejoin? Yet I appear to recall we're in one of the highest rate of people rejoining including your good self.

Does paying a membership fee mean there should be an input? Not for me. Does joining a gym mean that you do. Does joining the AA? Paying a subscription for Netflix? No one simply looks at what is on offer and decide.

This topic has been locked, no new replies can be added.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook