No News Yet on the New Booking System

DavidKlyne replied on 28/10/2021 12:06

Posted on 28/10/2021 12:06

I noticed in the latest magazine there is an article on potential changes to the site booking system. I am sure we had a similar article a couple of months ago? Although there seems a commitment to being able to book a pitch type they are less than clear on other changes such as deposits. Apparently they are still considering it and looking closely at member feedback, including Club Together!!! I suppose we should be encouraged that they are taking note of what is said on this forum? I could be wrong but there seems a sort on consensus on CT that probably its coming to the point where deposits might be the way forward, some more reluctant than others maybe? Obviously many would want to see the small print perhaps before accepting it as a way forward. A decision may well have been made but it seems that it could be a few more months before full details are made public.

David

JVB66 replied on 31/10/2021 07:08

Posted on 31/10/2021 06:37 by goperson

 

Correct DK system installed 2020 below taken from there web site.

   Summer 2020:-

We have beefed up the security at Cornish Farm Touring Park for the safety of our paying guests.

All bookings are now made online, and personal and contact details must be supplied along now with that vital last piece of information, the vehicle registration number.

The automatic number plate recognition system will check the number, cross reference the database to ensure that the vehicle should be allowed access to the site and open the security barrier.

Should you wish to visit us during normal office hours and your not booked in, you can use our new video surveillance system, again which allows us to see who you are, talk to you and allow access when appropriate.

All these things help keep you safer at Cornish Farm Touring Park

 

 

 

 

 

 

 

 

Posted on 31/10/2021 07:08

I do note on their website it is owned by Van Bitz the vehicle security specialists  wink 

Could be if successful and the number plate recognition side is accurate (not like some)May be a way forward for others if Van Bitz  market  it. 

Rocky 2 buckets replied on 31/10/2021 07:19

Posted on 30/10/2021 18:43 by goperson

I’m not advocating any other club / organisation or any other site should adopt this system . It’s just seemed to us very efficient way to run a site without having anyone in the office shuffling bits of paper about and waiting for the phone to ring and freeing up staff to be with their customers if needed and attend to site duties, neither did I say it would be good for all sites but our observations led us to think it did improve our level of customer satisfaction. 

 

 

Posted on 31/10/2021 07:19

Excellent heads up thanks for all the info I’ll do some research👍🏻👏🏻

SteveL replied on 31/10/2021 07:38

Posted on 31/10/2021 07:08 by JVB66

I do note on their website it is owned by Van Bitz the vehicle security specialists  wink 

Could be if successful and the number plate recognition side is accurate (not like some)May be a way forward for others if Van Bitz  market  it. 

Posted on 31/10/2021 07:38

The one at our local Forestry Commission car park seems to work well enough. On a busy day handles hundreds of cars, through two barriers. Never seen a queue build up Yet. A good idea, could be introduced at new sites or during upgrades.

JVB66 replied on 31/10/2021 07:42

Posted on 31/10/2021 07:38 by SteveL

The one at our local Forestry Commission site seems to work well enough. On a busy day handles hundreds of cars, through two barriers. Never seen a queue build up Yet. A good idea, could be introduced at new sites or during upgrades.

Posted on 31/10/2021 07:42

Both one of our Tesco anpr carparks and a public carpark near one of our railway stations have difficulty reading  some number plates

As posted not all anpr systems are good

Rocky 2 buckets replied on 31/10/2021 07:46

Posted on 31/10/2021 07:38 by SteveL

The one at our local Forestry Commission car park seems to work well enough. On a busy day handles hundreds of cars, through two barriers. Never seen a queue build up Yet. A good idea, could be introduced at new sites or during upgrades.

Posted on 31/10/2021 07:46

+1, they have the same at Dalby Forest, North Yorkshire-2 lanes. Auto open in & ANPR after payment out. I buy an annual pass. It’s seamless👍🏻

SteveL replied on 31/10/2021 07:52

Posted on 31/10/2021 07:42 by JVB66

Both one of our Tesco anpr carparks and a public carpark near one of our railway stations have difficulty reading  some number plates

Posted on 31/10/2021 07:52

There is of course the human element with these systems. We have an annual pass so both are car numbers are in the data base. You put them in yourself on your online account. If you are just paying the daily fee, you have to start typing your number plate into one of the payment terminals. As you start to type it flashes up a list of possible matches to save time. Of course touch on the wrong one and you pay someone else’s bill.😂 and don’t get let out.

JVB66 replied on 31/10/2021 08:01

Posted on 31/10/2021 07:52 by SteveL

There is of course the human element with these systems. We have an annual pass so both are car numbers are in the data base. You put them in yourself on your online account. If your just paying the daily fee, you have to start typing your number plate into one of the payment terminals. As you start to type it flashes up a list of possible matches to save time. Of course touch on the wrong one and you pay someone else’s bill.😂 and don’t get let out.

Posted on 31/10/2021 08:01

The Tesco at Stevenage  which has "free?"two hour parking, if you spent in their store. When you enter the code they give you. It shows a list of vehicle numbers  that are a match?  Twice our reg number has not been on the listundecided

The commuter car park  cannot read it seems other than pristine plates, so if you park up after a very wet and muddy journey  it cannot read the number when trying to exitsurprised

Ps regular commuters know about itcool

mickysf replied on 31/10/2021 08:29

Posted on 30/10/2021 22:17 by DSB

I have no strong feelings about deposits, but after making the argument in favour of folk to be able to book a surface pitch type for the last 10 years, I am really pleased that this will come online in 2022.  

On the subject of deposits, the C&CC also take deposits and I think there are also occasions when they even say that members must book a minimum number of nights (may be weekends or Bank Holidays?).

David

Posted on 31/10/2021 08:29

Yes, at certain times of the year and on specific sites the C&CC do apply minimum nights bookings but they also make exceptions for those who have onward journeys to another of their club sites. I’m also told that spare one night pitches can be picked up on the day of arrival if you dare chance it. Not brilliant at all in my opinion and I am against such a move for our club.

On the subject of ANPR sites, the CaMC did have one in operation until recently, it has been removed.

goperson replied on 31/10/2021 08:44

Posted on 31/10/2021 07:06 by

I have had issues with number plate recognition good and less so. I have personalised number plate that is legal and set out properly font and spacing. At one site over several  weeks we invariably  had to get the office to open the barrier.  However on the plus side we never paid any tolls on a Portugese motorway we used quite a lot.

BTW on the photo of the barrier what's to stop one driving around it on the grass?

Posted on 31/10/2021 08:44

I can’t remember the width exactly of the gap but I don’t think it’s large enough for a car or caravan you could of course drive through the barrier but not sure you would be a welcome guest.😂

  With a barrier I’m sure you have to provide pedestrians access without climbing over or under a barrier .

  Video surveillance is also provided for any problems.

Tinwheeler replied on 31/10/2021 08:54

Posted on 31/10/2021 08:29 by mickysf

Yes, at certain times of the year and on specific sites the C&CC do apply minimum nights bookings but they also make exceptions for those who have onward journeys to another of their club sites. I’m also told that spare one night pitches can be picked up on the day of arrival if you dare chance it. Not brilliant at all in my opinion and I am against such a move for our club.

On the subject of ANPR sites, the CaMC did have one in operation until recently, it has been removed.

Posted on 31/10/2021 08:54

I agree with you about the minimum nights booking, Micky. It's not conducive to touring at all. Many a time I've been forced to look elsewhere when I've only wanted 1 night to break the journey between A and B.

Yes, there is a chance you can ring and book on the day but sometimes we want certainty, not chance.

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