No News Yet on the New Booking System

This is part of the wording from The Magazine.

“So we are looking to introduce a new refundable deposit system (subject to terms and conditions) to reduce speculative bookings”

So quite how will it work I wonder. With a refundable deposit people can still book speculatively knowing they can get their deposit back.

 What always amuses me is that it seems to come as a big surprise to so many?

There are many who just join the Club to go to sites and that is their focus. They take no notice of any other Club business.

peedee

That does sound like early Club😂 We had a longish break when we discovered a lovely family run Site in Bodinnick. It had changed a bit when we rejoined in early 90’s, still deposits, but no escort. 

The announcement of this web site is now on here. The first two questions are very telling. As for the example of the booking page I can't read it

LOOK HERE

I think introducing deposits is the worst thing the club could do and I’m sure the majority of club members will be against it. It appears that the club has given way to a vocal minority of members who feel it will solve all there problems, which it won’t of course. For most members it will be an unnecessary inconvenience.
The difficulties we have with COVID at the moment means that the whole booking process confused by people getting infected and having to change their plans at short notice, will we need to produce a doctors note to prove we are ill now to avoid losing our deposits or what.

To say I am disappointed in this announcement is an understatement.

So quite how will it work I wonder. With a refundable deposit people can still book speculatively knowing they can get their deposit back.

Agree...but there are T&C's to the deposit which we are not privy to as yet...

Reading the Q&A s of the new booking system ,and from information I have ,been given from some of those at the coal face

It seems correct, that those who at EGH seem  are very much head in sand with how the majority of members use the booking system at present, 

One example is where you want to extend a booking? It is said in the answers cancel a  do a new booking? Just shows how out of touch  EGH are if they think that would be possible on busy sites, when others are hovering waiting for pitches

Harry

The link contents are very informative, especially when you drop down all the menus. As JVB alluded to in an earlier post the deposit is refundable up to three weeks before arrival on site with the promise that exception circumstances for late cancellation will be looked at. There are still a lot of details still to be made available, for instance could you move a deposit to another site within the final three weeks? The balance of payment will be taken the day before arrival although you can opt out of this if you wish. 

Grass pitches are going to be a £1 less than hardstandings but they are still discussing whether there should be a difference in price between awning and non awning pitches. 

David

PS - I have locked this thread as we now have the answer but have started this thread https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/new-site-booking-system/ so that members can discuss their thoughts on the new system