New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Gibbs25 replied on 07/12/2021 13:38

Posted on 07/12/2021 13:38

Our reason for having a van, and using sites, is to allow us to enjoy hillwalking. We have no desire to walk all day in the rain or indeed be on site in the rain for several days on the trot. We like the flexibility of the CAMC and often swap sites in the week before departure in order to get better weather. Although we would obviously prefer not to lose a deposit, especially if it is around the £100 mark, l know we would be prepared to do so in order  to avoid the expense of our diesel and the rest of the campsite fees just to have two or three weeks on site in poor weather.

I understand that my view will be unpopular with many on here, and also that some people might enjoy an indoor hobby in their van and therefore just enjoy a change of scene, but that way of thinking isn't for us.

peedee replied on 07/12/2021 13:48

Posted on 07/12/2021 13:48

mirroring this system for the UK didn't seem necessary to me just to ease UK cancellations when a move to 21 days would have worked...or at least been tried for a season or two.

That is where we differ BB. Yes it would have given more opportunity to those wanting last minute pitches but where is the incentive not to speculate? The new system at least puts a price on bookings and will hopefully be sufficient to deter most from speculating. From what has been revealed so far it may not be enough but it should be capable of being tweeked if monitoring of the outcome, which I am sure the Club will do, finds it to be necessary,

peedee

TandemTwo replied on 07/12/2021 13:57

Posted on 07/12/2021 13:57

I'd really like to know how much the administration of this new system will cost. As it stands, the vast majority of bookings are made, amended or cancelled online, administration carried out by members. Cancellations on popular sites will always be snapped up by someone waiting in the wings. I like not having to pay a deposit and agree wholeheartedly that it is the Club's usp. We find the nightly fees very high compared to the sites we use in Europe (which charge at the end of our stay) and the fact that WIFI is not included in this day and age is just profiteering. So ... having been one of the members who takes what's available a few weeks before we travel, I now feel inclined to make a number of speculative bookings. No USP? Then time to look at other providers. Lastly, I'd like to know what percentage of members were canvassed regarding deposits and what percentage of that number approved this change.

JollyKernow replied on 07/12/2021 14:11

Posted on 07/12/2021 13:57 by TandemTwo

I'd really like to know how much the administration of this new system will cost. As it stands, the vast majority of bookings are made, amended or cancelled online, administration carried out by members. Cancellations on popular sites will always be snapped up by someone waiting in the wings. I like not having to pay a deposit and agree wholeheartedly that it is the Club's usp. We find the nightly fees very high compared to the sites we use in Europe (which charge at the end of our stay) and the fact that WIFI is not included in this day and age is just profiteering. So ... having been one of the members who takes what's available a few weeks before we travel, I now feel inclined to make a number of speculative bookings. No USP? Then time to look at other providers. Lastly, I'd like to know what percentage of members were canvassed regarding deposits and what percentage of that number approved this change.

Posted on 07/12/2021 14:11

 Afternoon

You have some valid questions there TT but none of which can be answered by forum members. This thread is indeed being monitored but I really think your concerns and questions should be more direct. Why not try emailing the club direct and then if you wish, share the responses here?

JK

JVB66 replied on 07/12/2021 14:29

Posted on 07/12/2021 13:53 by peedee

As a hillwalker G25 I would have thought you would have known that there is no such thing as bad weather only poor clothing.

peedee

Posted on 07/12/2021 14:29

I think in this "Sceptred Isle"it is in adequate clothing rather than poor clothing as most these days is poor  "but cheap"cool

Tinwheeler replied on 07/12/2021 14:36

Posted on 07/12/2021 14:36

"Lastly, I'd like to know what percentage of members were canvassed regarding deposits and what percentage of that number approved this change"

No canvassing or approval of/by, members was necessary, TT, in line with the club's governance as I've explained at least twice earlier in this thread.

DavidKlyne replied on 07/12/2021 15:27

Posted on 07/12/2021 09:43 by MikeyA

Righly or wrongly, it is the need to have a lock on your phone that stopped me from downloading the App.

 

Posted on 07/12/2021 15:27

I must admit that put me off the idea a bit. Whilst I can understand the need for that extra level of security I would find it quite inconvenient to have to unlock my phone for normal use. I often don't get to the phone quickly enough to answer a call without it being locked. I understand the bit about not having to unlock to use the pay facility. In the context of paying for a site that, it seems, will be taken out of our hands if we decide to pay the day before.

David

TandemTwo replied on 07/12/2021 15:59

Posted on 07/12/2021 14:36 by Tinwheeler

"Lastly, I'd like to know what percentage of members were canvassed regarding deposits and what percentage of that number approved this change"

No canvassing or approval of/by, members was necessary, TT, in line with the club's governance as I've explained at least twice earlier in this thread.

Posted on 07/12/2021 15:59

Noting your exasperated tone, when the club states it has " ...listened to members..." resulting in a change to the booking system, I would like to know when, how, how many members and what percentage of members this represents. The Cub in its advertising of this new system are squarely pinning it on member feedback. That being the case, when, how, how many .. ? 

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