New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

JVB66 replied on 07/12/2021 12:21

Posted on 06/12/2021 09:59 by GTP

Obviously you have never been to Chatsworth or Cayton Village (to name a few) JVB....SP next to No 1 pitch (HS/SP) and more annoyingly The new layout at Cayton has put the MSP at the exit, also next to a pitch , causing tail backs of MH's and blocked road. Regular MH users now know this and use the SP's

Edit..Missed out Knaresbourough..

Posted on 07/12/2021 12:21

Have been to all those you mentioncool

Ps there are more than one MC point at Cayton villagesealed

cyberyacht replied on 07/12/2021 12:25

Posted on 06/12/2021 18:11 by nelliethehooker

Thanks for the update, Ro. At last HO has admitted that there has been many speculative bookings, and cancellations close to the cut-off date, a fact that has been obvious and pointed out by members on here for a long while, contrary to what has been put forward by EGH.

Posted on 07/12/2021 12:25

Finally an admission. 25% just outside the cutoff. I wonder what the percentage is if you looked at the five or six day figure. Probably substantially higher. I wouldn't mind betting that up to 50% get cancelled in that final week before arrival.

On the matter of cancellations due to "exterminating circumstances", and possible refunds, perhaps it is time to suggest that such risk should be covered by the customer with an appropriate policy rather than CAMC getting tangled up with admin and disputes. It might help focus members minds more.

young thomas replied on 07/12/2021 12:43

Posted on 07/12/2021 12:43

"Finally an admission. 25% just outside the cutoff. I wonder what the percentage is if you looked at the five or six day figure. Probably substantially higher. I wouldn't mind betting that up to 50% get cancelled in that final week before arrival."

CY, that would be my guess too...and possibly most cancels within 2 weeks.

can't see many being cancelled much before that other than for an emergency or complete change of plans. 

young thomas replied on 07/12/2021 12:58

Posted on 07/12/2021 12:58

I agree, JV, but the deed is done and the sledgehammer is to implemented when the adjusting the nut might have done the job😉

young thomas replied on 07/12/2021 13:03

Posted on 07/12/2021 10:36 by young thomas

Double tab enable is here...."Double check again by opening Settings âž” Wallet & Apple Pay âž” Double Click Side Button: Set this to ON."

this appeared to be the default...

presume, if no fingerprint enabled, then normal card pin would need to be entered.

Posted on 07/12/2021 13:03

Just to clarify, this option (and a couple of others, like attaching a Travel card which works WITHOUT Touch ID or passcode) are only available on the iPhone NOT the iPad, which also has a card loaded into ApplePay...this always requires full authorisation.

JVB66 replied on 07/12/2021 13:06

Posted on 07/12/2021 12:58 by young thomas

I agree, JV, but the deed is done and the sledgehammer is to implemented when the adjusting the nut might have done the job😉

Posted on 07/12/2021 13:06

It does make one wonder who?  They got feedback from ,and as any "consultations ?"it depends on how the questions were formated as to how and what the answers would beundecided

With the deposits those that and it seems many these days,. are not  short of a penny or two ,will still book well in advance to ensure they have a pitch ,

It will still upset some, when the popular sites and periods are full until only 21days to sort our holiday?

oHs son freely admits it as he advises us his monthly morgage payments are more  than our  monthly pensions

peedee replied on 07/12/2021 13:07

Posted on 07/12/2021 12:49 by JVB66

As several have posted if they had a 21day cancelation period with the present system,? What would so many have to gripe aboutcool

Posted on 07/12/2021 13:07

Oh, I am sure we can find other things not to our liking, dogs, lack of electricity metering, use of awning ground sheets ruining grass pitches, speeding, prices,  Give me time and I am sure I can think up others.

peedee

young thomas replied on 07/12/2021 13:15

Posted on 07/12/2021 13:15

As I posted earlier, the club are basing this 'upgrade' on the 'success' of the new European booking system.

however, the turnover and cancellation rate there is microscopic compares to the UK booking market.

folk just don't change their ferry and Euro campsite bookings due to rain or on a whim, these are large scale, expensive, full commitment bookings which only get changed in a dire emergency....or pandemic.

mirroring this system for the UK didn't seem necessary to me just to ease UK cancellations when a move to 21 days would have worked...or at least been tried for a season or two.

having said that, we are where we are and it won't really affect us as we don't usually book too far ahead.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook