New Booking System

Speaking to other members us included it is very evident that many are now seriously looking at other pitch suppliers 

We have already booked two sites for next year one of which with the user friendly USP of this club was who  normally  would book with , especially at our age

Just spent a very frustrating 20 minutes booking and paying deposit on a site. Can’t find any directions to the site on the new website. The advantage of the club has now gone and I also object to giving my age and the name of the person traveling with me. 

Pigs have been seen flying over Clacton on sea. Also in reply to my quire to the club  about not being able to view site  fees without booking I was told the new system allows flexible pricing and in future it will allow the club to POTENTIALLY set LOWER pitch fees. I'm wondering which is more likely.

But you do realise that most non club sites will not only require a deposit but most will require the full payment weeks before you arrive on site? To me that still makes the CMC and for that matter the C&CC, a better option? OK we often have people on here saying that they have booked sites that require no deposit but they all seem very reluctant to share the name of the sites in question. So far this year we have used almost as many commercial sites and one CL as we have Club sites (generally because of location) and all have required deposits and full payment, either on booking or at least six weeks ahead of arrival on site. How is that better than the new system?

David

Do other pitch suppliers give you the same benefits you get at present as the club does though jvb?

JK

David, as I have stated elsewhere, on our current trip in England, we have booked 10 sites so far, and only 2 have asked for a deposit, with one of them being a CC site, so there are many not requesting any form of advance payment.

Steve, There’s no need to bother with dates of birth. Just book for yourself - as a logged in member the system knows your date of birth already. Then when you get to the site you say to the warden that you have brought a woman with you but you don’t know how old she is. Pay the fee for that extra person to the warden when you check in on arrival.

For directions to site Google CAMC plus name of site, or look in handbook.

Just checked my bookings to find a payment is due for a site booking in 2026,now that is what I call a really advanced booking system especially when you couldn't book for 2023 from May until now.I can only agree with the previous comments that 1. It is a great opportunity for the club to increase prices and get some money in the bank,2. The people implementing it never use it at the coal face.

I also agree with a previous comment about the old system which was very usable.What's the old saying "if it ain't broke don't try to fix it".I wonder what this change has cost us the Club members.

However there has been sufficient feedback on here to suggest the system is now running reasonably well.

Really??? I have been trawling through countless posts on this thread, VAST majority are of the opinion that the new system is not fit for purpose!! and not user friendly and is a shambles to use!. The positive reviews & opinions that I have read seem to be repeated by a only a small number of members. Just because one member repeats and defends a good opinion of the new system countless times does not qualify as  "sufficient feedback" - that is only the opinion of 'one' member.

I also find it worrying that the club doesn't seem to be responding to the members concerns on this new booking system.

I also would like to know, as others have asked [and what the club are not making transparent] - what percentage of cancelled bookings are 're-sold' ??? So the club just claiming that 25% of bookings are cancelled is kind of irrelavent in my opinion.

TBH - ------- as for the 21 day non refundable deposit , i'm not ok with that !!! why not make it, if the club 're-sells' that booking then i think that the club should refund the deposit to the 'original' booking person!! [as has been suggested by other members on here] --- this is a 'CLUB' after all... for the members who pay their yearly membership fees. , so I think it's only fair that the club would consider this [but they won't] .

If the club is going to down this road , and prices they now charge [yeah - i know , energy prices and all that] , then maybe scrap the membership fee??? as site fees are now at the level of some of the similar commercial sites.

This evening is the the first time I have used the new booking system, it is appalling to use!!! I gave up in the end for reasons as previously mentioned by other 'club members'.

My membership is due for renewal in November - I very doubt i'll be renewing.

Rds

SK

CLs DK, it’s as simple as that. Many still don’t want or ask for a deposit, particularly if you are a returning visitor. Same with some small private sites. 👍😁