Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
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Posted on 27/09/2022 19:36 by nelliethehookerBut not yet, deposits don't come into effect until June 2023
Peedee, That's just not true as many on here, me included, have already paid a deposit on booking a CC site.
Posted on 27/09/2022 20:40 by peedeeAgreed Nellie but it doesn't alter my point.
peedee
Posted on 27/09/2022 20:54
Well yes it does, quite a bit in my view, you posted:
But not yet, deposits don't come into effect until June 2023. So if such habits are happening now then it is under the old booking system of no deposits.
So as deposits are being taken now (as you agree) it cannot all be due to the old system as you appear to suggest?
Even more reason to have deposits, at least the Club will get 20 percent of the booking fee or £25 and have the pitch to sell as late availabilty or to passing trade
And of course if one cancels before 21 days then the deposit is returned, unless this has changed?
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Posted on 27/09/2022 19:36 by WherenextI wanted to book Overwater Marina C.L. site for a few days in October. They have an excellent booking system that dovetails with their small adjacent commercial site. They didn't have my dates but supplied me with availability within a couple of days either side of my preferred dates, which if I had flexibility would have been great. It also offered me possible dates on the commercial site just in case those alternatives were to my liking.
So if a small independent site can use a web system that allows this why can't a multimillion pound commercial outfit like the CAMC do likewise?
Posted on 27/09/2022 21:35
WN, that's a CL we stayed at about 4 years ago, on the way back up north from the Forest of Dean; even then it had that booking system, as I booked it that way. It even has pitch choice within that booking system, whether it is on the CL itself, or on the small adjacent site.
There are other CLs with such a booking system, I can't think of them right now, but remember booking other CLs like that.
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Posted on 27/09/2022 20:54 by CornersteadyWell yes it does, quite a bit in my view, you posted:
But not yet, deposits don't come into effect until June 2023. So if such habits are happening now then it is under the old booking system of no deposits.
So as deposits are being taken now (as you agree) it cannot all be due to the old system as you appear to suggest?
Even more reason to have deposits, at least the Club will get 20 percent of the booking fee or £25 and have the pitch to sell as late availabilty or to passing trade
And of course if one cancels before 21 days then the deposit is returned, unless this has changed?
Posted on 28/09/2022 06:48
No it doesn't the new booking system has only been in 10 days sohow can deposits be the reason people have not been turning up as described by JVB? It is far to early to blame no shows on deposits.
Of course you can get your deposit back if you cancel before 21 days but we were discussing no shows.
peedee
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Posted on 28/09/2022 10:19
I keep hearing once the problems have been ironed out the new system will be fine but the old system worked perfectly and didn't need changing or did the club really pander to the minority who wanted deposits thinking it would make things better! It doesn't work for the other club and didn't the last time this club had deposits so why would it work now? I've never known such bad feeling towards the club over this new system and the hike in prices but the club ( in name only)really need to start listening to the majority for a change.
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Posted on 28/09/2022 10:24
Your new booking system is appalling!!!To book is an almost impossible task right from the area you look for.I have been a member for a number of years and am seriously considering leaving due to this very backward step.Bring back the old system or your membership will plummet.Your apology is not improving an inadequate system.
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Rowena
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