Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
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Posted on 28/09/2022 11:09
In the TCs a no show will not only only loose the deposit they are also liable for the full payment also if you have paid in in full or part payment plus the deposit if you do not turn up on the arrival date you will automatically loose it then argue it out with the club.
Posted on 28/09/2022 11:12
Club commenced taking deposits for bookings made on or after 12th September 2022. Any bookings made prior to this date, and not amended, are not subject to a deposit.
Because the Club closed bookings for dates in June 2023, and after, re opening them on the 12th September, the migration period for those without a deposit ends June 2023.
Given that everyone still has a period of up to 21 days prior to arrival to cancel and get their full deposit back, it’s speculation(😁) at this point to attribute the lack of bookings on the system from June 2023 onwards, to the new deposit booking scheme.
If I was to speculate on why, I would ponder over the general fiscal mire and uncertainty the country as a whole is enduring, the price of pitches on Club Sites, and last but not least, (excluding all those who are now fully proficient at wading through this treacle covered wonderful new booking experience), it’s likely a lot of Members are still getting to grips with it🤨, but aren’t in a rush to book for next year🤔😁
1 person likes this
Posted on 28/09/2022 10:44 by peedeei have no doubt some are having problems but surely it is far more useful to say why rather than just have a moan.
peedee
Posted on 28/09/2022 11:22 by andytyneandwearWhere is the Snagging List Thread?
Posted on 28/09/2022 11:26 by wedgyIt would be interesting to know the exact purpose of the regularly site outage ie what improvements are they aiming for
Posted on 28/09/2022 11:38
Firefighting I am guessing Wedgy, trying to iron out all the smaller glitches that are on different pages. Hopefully the major problems stuff (like taking two deposits😲) are resolved. Think there is scope for a lot of IT overtime yet though…………..
Have you asked Ro if your snagging thread could be made a Sticky, to stay always at the top of the UK Threads list? It will get lost over time if folks stop adding to it, unless it’s a Sticky👍
Rowena
Trailertenter