New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

nelliethehooker replied on 27/09/2022 19:36

Posted on 27/09/2022 19:36

But not yet, deposits don't come into effect until June 2023

Peedee, That's just not true as many on here, me included, have already paid a deposit on booking a CC site.

Wherenext replied on 27/09/2022 19:36

Posted on 27/09/2022 16:53 by Cookstar

Well I've waited and tried and I am still at a loss how this new system works. We are flexible and can usually shift a day or two either way but I can't see if dates are fully booked or not. Most frustrating having to keep putting in different dates only to get back "these dates are not available" TELL ME WHAT IS........Please!

Posted on 27/09/2022 19:36

I wanted to book Overwater Marina C.L. site for a few days in October. They have an excellent booking system that dovetails with their small adjacent commercial site. They didn't have my dates but supplied me with availability within a couple of days either side of my preferred dates, which if I had flexibility would have been great. It also offered me possible dates on the commercial site just in case those alternatives were to my liking.

So if a small independent site can use a web system that allows this why can't a multimillion pound commercial outfit like the CAMC do likewise?

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook