New Booking System

Not the case with the one in May next year that I extended into June. The end screens were the same as when booking a new site but the deposit required was shown as £0 and I was not taken to the payment screen. The revised booking is shown on “my bookings” and I received a confirmation email.

What I find hard to understand is why folk are struggling to find work arounds to sort out how to use the system. It is not our problem. It is CAMC's problem and it's for them to correct. Meanwhile, if we want to book sites, there are plenty of alternatives that won't cause stress or grey hair to book. 

As for suggestions that we search for things via Google rather than use the CAMC website, that isn't the answer at all. If the club can't make its system work, it's tough luck as far as I'm concerned as I'll look to another provider who treats me as a customer rather than a trouble shooter. Nothing I have read in these threads has changed my opinion of CAMC as stated in my thread in How to Use Club Together. 

TW. Some of us are already in the system with previous bookings, in fact I expect there are a lot of us and this is where quite a few of the questions and work arounds are coming from.

So how does that explain why people are stressing themselves to sort things out? Your bookings are either there or they're not. You either turn up on site or you cancel. Why struggle with a system that's not fit for purpose?

It’s not a very well thought out system and there are certainly things that need addressing. However now after a week or so, it’s not that difficult to make a booking. Certainly not enough of an issue to forgo booking a site that I want to visit.

I have to admit I am really struggling with the new system, some of the bugs must have been ironed out, previously we could not book using our iPhone/iPad or Windows 10, fortunately with a struggle we have now managed one booking using Windows 10.

Unfortunately we have started looking at private sites for our other booking, we love the CMC sites but the system has become to complicated for us, shame.

I’m pleased it’s working for you now, Steve👍🏻.

However, it should have been better thought out and working for everyone from the start without producing the angst we read of in posts similar to the one below yours as folk struggled to find work arounds.

We have recently returned from a club site in Dorset a number of members are not happy about the new system, the changes and the ever increasing cost of club sites there are 2 commercial sites just up the road 4 members and myself visited these to assess them, they both turned out to have better pitches,facilities and worked out significantly cheaper one reason being the CAMC extends the high season dates, the receptionist said she had quite a few people from the club site visit that week, now the club have more or less aligned their booking terms with commercial sites I and I'm sure many other loyal members will seek alternatives the club has thrown away its advantage. 

 However, it should have been better thought out and working for everyone from the start without producing the angst we read of in posts similar to the one below yours as folk struggled to find work arounds.

Any new system no matter whether simple to use or not will still take some getting used to. Some seem to have found this one particularly difficult but it is as Steve says some of us have more experience of using system than others and have had less of a problem.

peedee

If you read up about the reasons behind the changes you'd find that CAMC were losing over 25% of bookings through cancellations, 950,000 (nearly a million) tot that up with say an average £25 per night stay and it might point to the reason for not continuing. The terms now changed are still quite good compared to other commercial enterprises especially the ones where there are non refundable deposits and early fee payments.

Obviously if you're not happy with CAMC sites there's plenty of choice out there.

The new booking system will no doubt settle down, it's been irritating to find that it's not been fully tested and information is missing but it has been improving.

I recently tried looking at a holiday and flights to a pleasant warm destination, try one of those sites if you think costs and workings on here are "stressful!"