New Booking System

We have been trying to book a site near Leyburn, after 5 attempts I've given up and book a private site that's just as good about 2 miles away, so that's £150 the club won't get, and in future I'll be looking at private sights more often, they seem to just as good and compare favourable with the never ending price hikes the club seems set on doing.   

As I have said before on other discussions, 4+ stars isn't 'letting off steam'. On the whole, TrustPilot reviews are very constructive.

Sure, you need to take some with a pinch of salt, but I have always been constructive with my reviews and I think most other peope are too. If they weren't, all average reviews would be 1 or 2

Anybody figured out how to view my bookings?

Made a booking (eventually) on new site, it did (eventually) show in my bookings, but now it doesn't, as others have reported it takes me to new bookings. I want to edit my booking - but can't even get to it. 

Edit my last post- tried on different device (android smartphone as opposed android tablet) and it worked.

BUT - when changing to a cheaper pitch type for same dates (so more than adequate deposit already paid) whilst total price reduced accordingly, it still wanted a deposit. Entering zero caused an error so I entered £1 and gave my card details again, then it worked. With £1 less to pay as balance. But it should recognise no deposit required in such circumstances.

And why does my tablet not show my bookings whilst phone does? Both using chrome browser (not the app).

They will just turn up where and when they want, flash their priority card and get the type of pitch they want!!! Perks of the job, and all that.😁

Glad to see we're not the only ones with problems but it does seem creepy, with a major shift in attitude from the Club, in that it feels the Money Men have taken over.

We have tried to amend a booking tonight for later this week.  Once we worked our way through the clunky, user unfriendly, new system.  We eventually found our booking, which we made back in January, only to find we could amend but only if we paid the full amount, we want to pay on arrival but not an option this close.  First time we had tried to used the new format and it’s truly awful!!! 

I do not know about anyone else, but whenever I try to use the new web-based system it keeps crashing my computer. The web page freezes and the computer fan runs flat out due to a heavy load on the CPU. I do not know what the web page it is doing in the background, but it sent my computer into Disaster Recovery Mode which was most worrying.

I think they said before the system was introduced that once up an running if you amended a booking made on the old system you would be asked for a deposit. Is the full payment to be taken on the day of arrival rather like the C&CC system?

David

I’d check the amounts charged as well heddlo. The price from Jan, and the price now could be significantly different, at least a £1 per night if you have a HS. Then there’s the fuel surcharge……….😬