New Booking System

 Arch

I have just taken a screenshot of how I found the reviews, see below, if it helps. BTW this is using Windows on my Desktop, not sure how you would do it on a tablet or phone.

David

I posted this in the thread re Snagging list.It also extends to Club sites

peedee

Posted on 23/09/2022 12:23 by peedee

The major drawback for me is that the booking system doesn't link into the website details

I agree but it is worth noting as pointed out by Steve, there a link to reviews. Click on the star rating under the name of the Club site or CL and it takes you to a blank page not yet populated. I am guessing that in time this will be polulated and a link to directions added.

peedee

 
Posted on 23/09/2022 13:01
Quote

 I note some are aready being populated, check out:

Find a UK campsite > New Forest > Show certificated site > Martins Farm

It looks like this occurs when the stars go red.

peedee

P.S. They are being populated thick and fast right now as I look

As Peedee has mentioned on the snagging thread reviews are now going onto the new booking system via the "stars." I checked Hillhead, click on the starts which are now red and the reviews are there.

Why on earth CAMC can't issue some updates to all these snags bemuses me. They are letting members do the footwork, helping each other but only on here where few visit. Just some announcements and demos would be good.

Why not "reviews are going live" with an update.

I note they have added a new video on the Booking Experience page about using the mobile App.

I still cannot use the Android App though.

peedee

The couple I checked only had two pages of reviews going back a couple of months. Hopefully that will be increased. Still couldn’t see any mechanism for leaving one though.

It does seem very strange, they have had months and months to get this sorted, due to the delayed start and we are still missing the basics.

I’ve tried to use the new club booking system and it’s a terrible mess! Tried searching for sites in Scotland in the New Year (and putting in dates) and it brings up a list with most of them in England ? Then when you click on the sites in Scotland for more information it says sorry site closed on those dates? Tried to do a search in October for England and again put in the dates and as well as a few sites in England (pretty sure not all those actually available), it brings up sites in France and Holland. If you search CLs or sites you can’t look at one then go back to the original list your search showed, you need to do a complete search again, very frustrating! Also you only see your searches down the left hand side, so most are initially hidden? There was nothing wrong with the old system, it worked an absolute treat, so easy and simple to use. I feel the clubs insistence to push ahead with taking deposits and their claim that the new system will improve the booking experience is sadly not the case and it will have the completely opposite effect! 

Ian, There’s more than on e way to skin a cat. Don’t bang your head on a CAMC brick wall.Do your campsite searches some other way. PitchUp, UkCampsite, Searchforsites are all easy to use and effective. 

Hi have booked 2 nights on club site in October payed in full but booking not showing up on my future books 

Thanks,but no apologies needed. It is easy to misunderstand posts on here, as it is not like talking directly to eachother, and the time delay doesn't help either. 

Hope you are feeling a bit less stressed now too. I agree that the occurrence of the Essential Maintenance without notice or explanations is annoyingly frustrating.