New Booking System

https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback 

I'm adding this again if anyone needs to use it. 

The inability of the club to establish a late availability list to equal the old system or show booking locations on the upcoming bookings list or even being able to print the list after 6 month is unbelievable.

Totally agree re the up and coming bookings, you wouldn’t think it a particularly difficult fix.
However, late availability is available, just in a different manner. For an individual site you can just scroll through the calendar, or for an area utilise the map view. The first photo shows availability for this weekend and the second  for one in the middle of March. It doesn’t allow you to select a pitch type, as the old system did, although I found that didn’t always work anyway, so no great loss.

Steve, I think I recall that CAMC have noted that people prefer a straightforward late availability "list" but for reasons unknown to all they have so far only managed to produce a partial list. It will be good to see this issue sorted as people emerge from winter. 

I recall something similar brue, and they may well produce something along the lines of the old one in the future. However given the time it’s taking to make quite simple changes, it could be a while. My post was just to highlight that late availability info is available in a different manner until that day arrives.

so why can ebay, amazon and all the other online  retailers store your card details on their system

I can’t offer any input re legality but I can offer practical reasoning-I pay for monthly subscriptions to streaming services etc, they take payments every month from my accounts yet they don’t contact me monthly to give my details again but the payments are taken so they must be storing my CCard details🤷🏻‍♂️

Transactions between customers, merchants and banks cost money and require high levels of security. However as far as CAMC is concerned it remains a mystery.

Perhaps the question should be. Do you really want the CAMC storing your data on their system. What would be nice if they could include Apple / Android pay as an option. I could then pay with my fingerprint rather than have to put in card details each time. Quite a few retailers are using it and I much prefer it to other methods as you are not giving your card details out each time. Apple of course already have them but they are hidden from the retailer.

I have used this feedback form 3 times and no changes have been made to improve the system. The club are using members to provide a Beta survey retrospectively - something which allegedly was carried out before the roll out. With regard to late availability the old system which listed all availability in area format was the idea method instead we now have to create our own work around to provide a solution. The revews on Trust Pilot and other forums must be addressed for the good of the membership. After 6 month the current system is still a very poor substitute for its predisessor. I wonder if anyone has been to the Birmingham Show and confronted the people on the CAMC stand ?? 

the old system which listed all availability in area format was the idea method instead we now have to create our own work around to provide a solution.

Whilst not the same as the old system the maps I included above do show availability in an area format. You can pick which area simply by moving the map. No need to input anything else. If you put in a weekend it will show sites that have availability for the full weekend. If you put in a week it will show sites with availability for that whole week. It is very far from a work around, it’s using the system as it was designed. When a new system is introduced things change and sometimes we have to work in a different way. They may very well bring back the old style of late availability, however I doubt it is high priority, nor should it be in my opinion, there are a lot of more important matters that require addressing. Providing an App that works like an App being one.