New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

SteveL replied on 25/01/2023 10:03

Posted on 25/01/2023 10:03

I like the fact that the calendar shows the prices for different dates once you get that far, but needing to fill in all these details, when the club either already has them, or they make no difference, is tiresome.

The only details you need to fill in to see the price is number of adults / kids and pitch type. No need to select outfit or car until you decide to go forward and book.

SteveL replied on 25/01/2023 10:18

Posted on 25/01/2023 10:18

Doesn’t look like the essential maintenance last night was focused on speeding things up. It still whirs away for ages when I press quick check out. The time taken is not particularly comforting when later on it is going to ask for credit card details.

KjellNN replied on 25/01/2023 12:51

Posted on 25/01/2023 12:51

Thanks Steve, I will need to try that out, it is not the impression one gets when filling things in!    This is the first time I have looked at a particular site as we have pretty much gone over to CLs these days.

Everything seems to assume you actually want to make a booking.

GEandGJE replied on 25/01/2023 13:37

Posted on 25/01/2023 08:21 by cyberyacht

Never in the field of IT programming has so much been cocked up by so few.

Posted on 25/01/2023 13:37

No experience of government procurement systems then.

Tammygirl replied on 25/01/2023 13:49

Posted on 25/01/2023 13:49

I've just tried the Late Availability link brue provided. It works of a fashion, wheb clicking on some of the names it takes you to a different site. Poolsbrooke to me Brighton ๐Ÿ˜”

Cornersteady replied on 25/01/2023 13:54

Posted on 25/01/2023 08:21 by cyberyacht

Never in the field of IT programming has so much been cocked up by so few.

Posted on 25/01/2023 13:54

You haven't heard about Microsoft then this morning?

EmilysDad replied on 25/01/2023 14:07

Posted on 25/01/2023 13:54 by Cornersteady

You haven't heard about Microsoft then this morning?

Posted on 25/01/2023 14:07

I doubt it'll continue to be down for maintenance over night in months & month to come though ....

brue replied on 25/01/2023 15:31

Posted on 25/01/2023 13:49 by Tammygirl

I've just tried the Late Availability link brue provided. It works of a fashion, wheb clicking on some of the names it takes you to a different site. Poolsbrooke to me Brighton ๐Ÿ˜”

Posted on 25/01/2023 15:31

I don't think they are checking things out, yesterday I thought great, late availability is back but it's dreadful and shouldn't be on line until it's working properly. 

Burgundy replied on 25/01/2023 16:32

Posted on 25/01/2023 10:18 by SteveL

Doesnโ€™t look like the essential maintenance last night was focused on speeding things up. It still whirs away for ages when I press quick check out. The time taken is not particularly comforting when later on it is going to ask for credit card details.

Posted on 25/01/2023 16:32

at least while the site is down no one's having any problems

Cornersteady replied on 25/01/2023 17:28

Posted on 25/01/2023 14:07 by EmilysDad

I doubt it'll continue to be down for maintenance over night in months & month to come though ....

Posted on 25/01/2023 17:28

well to be fair this site isn't down every night for maintenance but fair point.

I wonder though which affected more people? I mean really affected in business terms with no teams, no email? 

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