New Booking System

The Late Availability Checker is still on the website:- https://fal.cn/3v4Jy and is updated every few days to show the latest availability for the month ahead. We have altered the system slightly and now show all of the sites with last minute pitches available for you to select and book.

This part of the reply doesn’t fill me with confidence when I know that both Poolsbrook and Clumber Park have availability, but are not on the list. There may well be others.

With reference to the updated app, there is no 'update' shown but if you uninstall the app and then reinstall it, it does seem to be better and faster loading.

There was an updated version in the App Store. It said one of the enhancements was you would now be able to see your digital members card, which I was already able to do. After down loading the new revised App I now can’t see my card. You couldn’t make it up.😂 Apart from that I can see no differences. So they have actually made it worse.☹️

"Thank you for letting us know you have found sites which meet your needs

Have a look at the thread headed Small Private Sites which was started on here three years ago -listing sites which some of us discovered 20 years ago.

 Have you only just started to branch out?

Some haven't felt the need to try other sites.  Don't knock people know they are doing so.  I know your reply wasnt to me but I found your last sentence a little abrupt.

Hi,

I would have thought that since go live the website would have improved over time as it is de bugged and refined, it  was so bad in September I had to e-mail the Chief Exec to get a booking amended).

Just tried to amend a booking I have for later in the year, website just shows the circle of doom - all I want to do is move the dates to a week later.  Have tried to amend these dates twice.

I have even tried to cancel the booking (so I can make another one for the later dates I now wish to go).  The same, circle of doom.

Is the intention of the CMHC to alienate its members to get them to leave? it certainly appears that way!

As an aside, why do you need to know the age of my partner, what difference does it make whether she is 31 or 51, the price is just the same?

I will make an attempt to speak to a human on Monday though not holding out much hope, looks like I will be asking M Lomas again!

Regarding the DOB input it's impossible to do on Android so I've reported this long standing fault as it prevents making any site bookings at all. 

People expect the app to work as it did prior to the " updated system " even you must see that having to use the handbook then the online system is ridiculous. 

I find the new website does not give the information found on the old one.

It as no link to the route planner, the map is unusable, no good for browsing. 

I have gone back to the handbook! 

I normally book about 8 weeks away on 7or 8 sites in January (and have never not turned up) To do this now would be to expensive in January. 

We have caravan club members for more than 20 years but will be using club sites less in the future.