Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 12/01/2023 13:18 by paulmoldI couldn't believe the email I got this morning asking me to put a review of the club on Trust pilot, really, after all the recent negative comments they actually want more !
Posted on 12/01/2023 13:58
I have been trying to check out club sites, mainly to find the costs for any planned stay. We are retired and, probably like many members, we have to fit the cost into our budget.
This being relatively easy in past years, why on Earth have the club made the system [for me anyhow] so unworkable? In desperation, I am now looking at the independent campsite market for possible bookings. After some 22 years with the Club I am now beginning to wonder if it is worth being a member, considering that I feel as though satisfaction for members is secondary to the Club administrators’ cumbersome playing with technology.
5 people like this
Posted on 12/01/2023 13:18 by paulmoldI couldn't believe the email I got this morning asking me to put a review of the club on Trust pilot, really, after all the recent negative comments they actually want more !
Posted on 12/01/2023 13:18 by paulmoldI couldn't believe the email I got this morning asking me to put a review of the club on Trust pilot, really, after all the recent negative comments they actually want more !
Posted on 12/01/2023 13:18 by paulmoldI couldn't believe the email I got this morning asking me to put a review of the club on Trust pilot, really, after all the recent negative comments they actually want more !
Posted on 12/01/2023 14:31
🤣 If the anonymously reviewed Club Sites were taken off TP (given that most don’t mention which blinking site they are reviewing🙄) then TP ratings would be a good deal lower. I use TP to review the organisation overall, this website to do Site reviews.
Give ‘em hell Paul🤭
2 people like this
Posted on 12/01/2023 14:31 by Takethedogalong🤣 If the anonymously reviewed Club Sites were taken off TP (given that most don’t mention which blinking site they are reviewing🙄) then TP ratings would be a good deal lower. I use TP to review the organisation overall, this website to do Site reviews.
Give ‘em hell Paul🤭
Posted on 12/01/2023 14:37 by TinwheelerI see Jamie’s busy forwarding feedback to the relevant teams today. It’ll all be OK now 😂
Posted on 12/01/2023 14:37 by TinwheelerI see Jamie’s busy forwarding feedback to the relevant teams today. It’ll all be OK now 😂
Posted on 12/01/2023 15:02
🤣 I feel sorry for those dealing with answering the reviews. Stock answers though, so an easy copy and paste. Hopefully some of staff will do workplace reviews, now they are usually insightful🤭
Not all the fault of the Club I concede, some folks can’t even find the right organisation review page on TP, so coping with the new shambles of a booking system will be a challenge😁
Rowena
Trailertenter