Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 17/09/2022 15:40 by TakethedogalongThis is brilliant, great if you pack a desk top computer every time you go away……….🤷♀️🙄
Posted on 17/09/2022 16:33 by Brittany TravellerI don't have a laptop.
Lots of people don't .
When I log onto the web address on my tablet, " this" is what a calendar looks like.
note the days do not line up with the dates. 🤔
Thoughts?
Posted on 17/09/2022 09:19 by vbfgI did want something done about members who booked numerous dates, knowing that they would be unlikely to fulfil most of their bookings, which personally, I thought very selfish. I did NOT, however, want the booking site to be changed as it was easy to see what sites had availability and was easy to then go on to make a booking. Surely they could have come up with some sort of sanctions to deter speculative bookings, instead of completely changing the way we have to book and make it so unecessarily long winded.
Posted on 17/09/2022 18:04
A very good point. The old tried and proved system should have been kept as it was but with deposits added and the 72 hour cancellation changed to the 21 days as it is now.
Wouldn't that have been the best of both worlds? Keeping the good system that we all knew but discouraging the block bookings?
Less to change, simpler to implement, easier to understand and of course, less cost in IT fees.
5 people like this
Posted on 17/09/2022 16:33 by Brittany TravellerI don't have a laptop.
Lots of people don't .
When I log onto the web address on my tablet, " this" is what a calendar looks like.
note the days do not line up with the dates. 🤔
Thoughts?
Posted on 17/09/2022 17:45 by TakethedogalongWell, to paraphrase Tennyson and his Charge of the [Dim] Brigade……..
”Half a job, half a job…….”
Posted on 17/09/2022 18:04 by BartoniansA very good point. The old tried and proved system should have been kept as it was but with deposits added and the 72 hour cancellation changed to the 21 days as it is now.
Wouldn't that have been the best of both worlds? Keeping the good system that we all knew but discouraging the block bookings?
Less to change, simpler to implement, easier to understand and of course, less cost in IT fees.
Posted on 17/09/2022 12:30 by Twos more then oneWhat instructions are needed ,as far as i can see it is easy peasy territory ,just read what it asks for, job done first time, no instructions needed
The more i read, the more i am certain it is 90% a user problem.
Posted on 17/09/2022 18:26 by wedgy"as far as I can see" you must be short sighted then. You must belive the vast majority on here with genuine concern regarding the new booking system shortfalls are technology illiterate imbeciles.
Rowena
Trailertenter