New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

eurortraveller replied on 17/09/2022 13:54

Posted on 17/09/2022 12:50 by dinkysteve

 

By the clubs response to the points raised it NOT a user problem.  The club clearly acknowlege that the new system has numerous problems. Try search for a CL near Bridlington with hook up, hardstanding and good reviews.  I wish you luck in a seach which would have taken me seconds on the old system.

Posted on 17/09/2022 13:54

Google is good. “CAMC Bridlington” gives nine CLs in the area in a flash - all details of each of them are there.

peedee replied on 17/09/2022 13:57

Posted on 17/09/2022 13:35 by Hja

No, not a user problem. As I have said before the CL search facility is much worse.

Posted on 17/09/2022 13:57

I think there is a lot of user problem hja, its certainly not all down to poor functionality.

peedee

dinkysteve replied on 17/09/2022 14:13

Posted on 17/09/2022 14:13

Dear Eurotraveller,  Many thanks for your great advice regarding serching for a details of a CL and its reviews using Google rather than the club portal.  It's the way I will browse in the future.  Other members need to realise that your advice is the best way to find a good CL with the right facilities that a regular CL user requires.  It's a pity that the club seems to have forgotten the needs of a basic CL search facility for it's members when signed into the club site, it's still there but seems it can only be found using Google.

peedee replied on 17/09/2022 14:24

Posted on 17/09/2022 13:54 by eurortraveller

Google is good. “CAMC Bridlington” gives nine CLs in the area in a flash - all details of each of them are there.

Posted on 17/09/2022 14:24

You can do eactly the same with the Clubs "Book a campsite" search. Right click on image to open in a new tab.

peedee

dinkysteve replied on 17/09/2022 14:35

Posted on 17/09/2022 14:35

peedee,

Just tried your solution again and it didn't work having tried a number of times today.  Which is why I raised the subject on this forum just like a number of other club members.

The simplest way is to type CAMC and a location into Google.  It takes you straight into all the CL's in the chosen area, no ticking of boxes or getting a list of options offered on the club booking page.  Especially the promotion of the clubs own sites, which I don't use.

peedee replied on 17/09/2022 15:04

Posted on 17/09/2022 15:04

I'm using my windows 10 desktop and it works fine for me. Got to log off for a while but I will also try it on my Android tablet later and report.

peedee

brue replied on 17/09/2022 15:12

Posted on 17/09/2022 15:12

I think the booking demo video would have been useful to see before the new booking site was launched but at least it's here now. Desktop version.

Takethedogalong replied on 17/09/2022 15:40

Posted on 17/09/2022 15:10 by brue

Posted on 17/09/2022 15:40

This is brilliant, great if you pack a desk top computer every time you go away……….🤷‍♀️🙄

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook