Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 30/11/2022 09:39
You're using the spyglass search box. Surely the point of a booking sub-heading is that you use that. What you are doing is a work-around which should not be necessary. That spyglass used to be for searching the entire website, now it's acting more like what is needed by clicking on 'book a site'.
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Posted on 30/11/2022 08:56 by brueDavid, I believe you booked your long stay in Spain well ahead to secure the pitch you wanted etc ( at least I think I recall this in your previous posts?). This is just the same approach for many here although such very long stays aren't possible and not always wanted and even in Europe they are now limited for UK citizens.
I'm sure you'd find it tiresome if your Spanish site introduced a new system that didn't work easily.
So I think it's reasonable to say that booking ahead is the norm for most and would be even better on a fully functioning system. It has improved over the weeks but there are a lot of fixes still .needed.
I would love to see a normal search engine, just CAMC sites and CLs, I don't want a London ice Rink or an East Grinstead Hockey club when looking for sites. I can't think why this passed muster.
Posted on 30/11/2022 09:56
I would love to see a normal search engine, just CAMC sites and CLs, I don't want a London ice Rink or an East Grinstead Hockey club when looking for sites. I can't think why this passed muster.
I don’t get that brue. If I search for sites, I just get sites / CL’s, although unfortunately it still includes European ones.
It is when I search for a location I get things like the hockey club. I wouldn’t expect sites to be listed (other than in the pane) when searching location. Again it would be better if it excluded all but towns and villages, together with European place names.
As YT says if they used location services it might remove the European ones. However, given they are using Google it might be more difficult to remove train stations, hockey clubs etc, as they come up on a standard maps search. For me as long as they can get the place name at the top, as it does in a Google maps search, it is easy enough to ignore the stuff below, as I do with Google maps. Unless I want the hockey club of course.đ
Posted on 30/11/2022 09:45 by young thomasET, I got this...is this what you mean...?
No listing of 18 towns, just a load of text based stuff from deep within the whole CAMC website.
Posted on 30/11/2022 10:27 by eurortravellerDonât stop with that. Open the second item of the page you showed me.
Posted on 30/11/2022 08:56 by brueDavid, I believe you booked your long stay in Spain well ahead to secure the pitch you wanted etc ( at least I think I recall this in your previous posts?). This is just the same approach for many here although such very long stays aren't possible and not always wanted and even in Europe they are now limited for UK citizens.
I'm sure you'd find it tiresome if your Spanish site introduced a new system that didn't work easily.
So I think it's reasonable to say that booking ahead is the norm for most and would be even better on a fully functioning system. It has improved over the weeks but there are a lot of fixes still .needed.
I would love to see a normal search engine, just CAMC sites and CLs, I don't want a London ice Rink or an East Grinstead Hockey club when looking for sites. I can't think why this passed muster.
Posted on 30/11/2022 09:56 by SteveLI would love to see a normal search engine, just CAMC sites and CLs, I don't want a London ice Rink or an East Grinstead Hockey club when looking for sites. I can't think why this passed muster.
I donât get that brue. If I search for sites, I just get sites / CLâs, although unfortunately it still includes European ones.
It is when I search for a location I get things like the hockey club. I wouldnât expect sites to be listed (other than in the pane) when searching location. Again it would be better if it excluded all but towns and villages, together with European place names.
As YT says if they used location services it might remove the European ones. However, given they are using Google it might be more difficult to remove train stations, hockey clubs etc, as they come up on a standard maps search. For me as long as they can get the place name at the top, as it does in a Google maps search, it is easy enough to ignore the stuff below, as I do with Google maps. Unless I want the hockey club of course.đ
Posted on 30/11/2022 11:02
If I look in on the C&CC booking system, whichever way I use it only C&CC sites or CS sites will appear on the searches. These can be linked to map searches too. The same on commercial site searches if I want carrots from Tesco I won't get carpets. 
Basically an in house search list is always better.
3 people like this
Posted on 30/11/2022 10:27 by eurortravellerDonât stop with that. Open the second item of the page you showed me.
Posted on 30/11/2022 11:17
Yes, looking at individual counties not using the site search facility has always worked, but when one is not familiar with the geography, a map showing them all, like you could get up on the old App, would be much better.
The map that comes up if you use the site search does not work easily on my machine, jumps around, freezes, very difficult to zoom in. I am using Safari.
I liked the old App as there were decent filters for facilities etc.
1 person likes this
Posted on 30/11/2022 11:17 by KjellNNYes, looking at individual counties not using the site search facility has always worked, but when one is not familiar with the geography, a map showing them all, like you could get up on the old App, would be much better.
The map that comes up if you use the site search does not work easily on my machine, jumps around, freezes, very difficult to zoom in. I am using Safari.
I liked the old App as there were decent filters for facilities etc.
Posted on 30/11/2022 11:32
I found (on iPhone 8) that if I put in, for example. "Lancashire" as the location, then tapped "open Map" I could expand and zoom in and out to see the whole of the UK. And select, for instance, a CL that said "view" and clicked on it's image near the ***** rating, it then showed all the CL details. If I wanted to safe the view, I would screenshot it.
This is using the Website - not the App.
1 person likes this
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