New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

Takethedogalong replied on 01/12/2022 11:19

Posted on 01/12/2022 11:19

There’s an interesting review on TP at the moment. Someone moaning about not being able to book YRP, because of those who block book🤣

So much for the mighty deposit scheme……..

JVB66 replied on 01/12/2022 11:31

Posted on 01/12/2022 11:19 by Takethedogalong

There’s an interesting review on TP at the moment. Someone moaning about not being able to book YRP, because of those who block book🤣

So much for the mighty deposit scheme……..

Posted on 01/12/2022 11:31

Interesting?it may well be that members booked YRP this year for next up to June? before this clubs latest big mistakesurprised

brue replied on 03/12/2022 15:20

Posted on 01/12/2022 11:19 by Takethedogalong

There’s an interesting review on TP at the moment. Someone moaning about not being able to book YRP, because of those who block book🤣

So much for the mighty deposit scheme……..

Posted on 03/12/2022 15:20

I noticed the TP rating has slipped even further, now 3.5 stars. Are senior management serious about improving things, how long are they going to shield behind the staff members?

TheWanderer2 replied on 04/12/2022 12:28

Posted on 04/12/2022 12:28

As someone who is interested in CLs, want to browse by map/area, click through to see detailed information about the site, check prices (which I know may be out of date but give a reasonable indication), and who has limited patience: I've come to the conclusion that this site is essentially unworkable for my purposes. 

Massively disappointing. 

eurortraveller replied on 05/12/2022 11:10

Posted on 04/12/2022 12:28 by TheWanderer2

As someone who is interested in CLs, want to browse by map/area, click through to see detailed information about the site, check prices (which I know may be out of date but give a reasonable indication), and who has limited patience: I've come to the conclusion that this site is essentially unworkable for my purposes. 

Massively disappointing. 

Posted on 05/12/2022 11:10

Sorry you are still stuck, but advice, guidance and instructions how to get CL information has been posted many times. 

THE Vanterrier replied on 05/12/2022 11:13

Posted on 05/12/2022 11:13

Theres NOTHING, NOTHING about the new app that I find better than the flawed old app.

Searching for nearby CL's is nigh on impossible. Map is unusable.

I cannot find pricing.

I don't want to book ahead, I'm a motorhomer and we explore as we go so have no idea where we will be from one night to another.

Having retired from an IT career I cannot understand why an "upgrade" that was not fully tested and working could be launched at the members. If I had done this I would have rightly been sacked immediately as incompetent...

Very disappointed.

Perhaps someone might reach out the the IT folk at " Search for Sites" website for some advice on how to create a professional app.???

K :(

THE Vanterrier replied on 05/12/2022 11:16

Posted on 05/12/2022 11:10 by eurortraveller

Sorry you are still stuck, but advice, guidance and instructions how to get CL information has been posted many times. 

Posted on 05/12/2022 11:16

Please remind us or once again point us to where such guidance is... I cannot find it on the app.

K :(

Takethedogalong replied on 05/12/2022 11:18

Posted on 05/12/2022 11:18

Put your comments onto Trustpilot is my advice. It’s the only place the Club staff are responding in any depth. 

replied on 05/12/2022 11:23

Posted on 05/12/2022 11:23

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