New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

peedee replied on 10/11/2022 09:31

Posted on 10/11/2022 09:31

it's hard to believe the system was ever tested properly but the fixes are getting more specific.

They obviously did not have a good user spec if they had one at all?

They have fixed some minor issues I have reported quiet quickly.

peedee

SteveL replied on 10/11/2022 09:41

Posted on 10/11/2022 09:20 by brue

The visble list has been building up for weeks, it's not out of the blue  it's hard to believe the system was ever tested properly but the fixes are getting more specific. 

Hope they've picked up on the fact that you can't print booking details from the system. Has anyone reported on this discovery noted this week? I just assume someone looks at posts on here too? 

I wonder who originally presented a " must have"  list to the developers it must have been quite small. wink

Posted on 10/11/2022 09:41

it's not out of the blue


We will have to agree to disagree on that one brue. The list has several additions not seen before and in more detail. The one that particularly stands out is the 25 mile limit on the centre of the map search. A very sensible addition. Although I do wonder wether the desire to list more than 20 in the search pane, might conflict a bit with speeding up the App. 

Tinwheeler replied on 10/11/2022 09:50

Posted on 10/11/2022 09:50

Well done all you folk who have tried and tested the system. CAMC couldn't have done it without you, even though they should have before they launched it.

EmilysDad replied on 10/11/2022 09:55

Posted on 10/11/2022 08:58 by Takethedogalong

That’s 17 applied or proposed fixes so far since launch. We could have a competition, see if they get the fixes done and can redeem the Club’s trashed reputation before Christmas……………🥳

Mind, those pesky Members will only find more problems I suspect……..🤭

Posted on 10/11/2022 09:55

which Christmas? 🙄

Takethedogalong replied on 10/11/2022 10:12

Posted on 10/11/2022 09:55 by EmilysDad

which Christmas? 🙄

Posted on 10/11/2022 10:12

I was careful not to put pressure on them ED😁

brue replied on 10/11/2022 10:33

Posted on 10/11/2022 09:41 by SteveL

it's not out of the blue


We will have to agree to disagree on that one brue. The list has several additions not seen before and in more detail. The one that particularly stands out is the 25 mile limit on the centre of the map search. A very sensible addition. Although I do wonder wether the desire to list more than 20 in the search pane, might conflict a bit with speeding up the App. 

Posted on 10/11/2022 10:33

I didn't intend to offend Steve.

By the way the 20 site limit fix is because that's all that could be seen, you couldn't see any more than 20. For CL owners this has been awful with only the first 20 showing on a search alphabetically eg it might get as far as a site beginning with B in some instances. The a-z search wasn't functioning.

Hopefully you'll now be able to scroll on past 20 named sites.

peedee replied on 10/11/2022 10:56

Posted on 10/11/2022 09:41 by SteveL

it's not out of the blue


We will have to agree to disagree on that one brue. The list has several additions not seen before and in more detail. The one that particularly stands out is the 25 mile limit on the centre of the map search. A very sensible addition. Although I do wonder wether the desire to list more than 20 in the search pane, might conflict a bit with speeding up the App. 

Posted on 10/11/2022 10:56

Limiting it to a 25 mile centre will naturally shorted the list if they keep the dynamic link between the map and list.  This may well speed up the map display as well?

All will be revealed IDC no doubt!

peedee

Cornersteady replied on 10/11/2022 11:07

Posted on 10/11/2022 09:50 by Tinwheeler

Well done all you folk who have tried and tested the system. CAMC couldn't have done it without you, even though they should have before they launched it.

Posted on 10/11/2022 11:07

Awww thank you TW, it's a service I provided for free but it's nice to be thanked smile

Were we unofficially official or officially unofficial testers?

SteveL replied on 10/11/2022 12:08

Posted on 10/11/2022 10:33 by brue

I didn't intend to offend Steve.

By the way the 20 site limit fix is because that's all that could be seen, you couldn't see any more than 20. For CL owners this has been awful with only the first 20 showing on a search alphabetically eg it might get as far as a site beginning with B in some instances. The a-z search wasn't functioning.

Hopefully you'll now be able to scroll on past 20 named sites.

Posted on 10/11/2022 12:08

I’m not offended brue, we just have a different take on things. Hopefully as well as listing more, the fact that it is going to order them as a default in distance from the centre of your search, presumably out to 25 miles, will mean that all CL owners get a fair showing.

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