Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
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Posted on 08/11/2022 19:27
From the clubs Twitter page...
We are updating our webpages regularly with information regarding all the latest fixes and what is upcoming. We would like to invite you to fill out a feedback form which goes directly to our technical team, outlining any issues that you have faced:
https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback
We have so far addressed the most common feedback provided by members and some of the fixes are now in place.
Posted on 08/11/2022 19:27 by paulmoldFrom the clubs Twitter page...
We are updating our webpages regularly with information regarding all the latest fixes and what is upcoming. We would like to invite you to fill out a feedback form which goes directly to our technical team, outlining any issues that you have faced:
https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback
We have so far addressed the most common feedback provided by members and some of the fixes are now in place.
Posted on 08/11/2022 21:10
Never mind the various anti-social media sites, it should be at the top of the booking page in this site - that is the first I have seen of the link. When I had to phone up to make a booking today after failing miserably over the last two days using the so called booking system, there was also no mention of this.
2 people like this
Posted on 08/11/2022 19:54 by ThehappycaravannersSo why can’t they put this information on there own forum, not all people inc me use twitter, this info should be across Facebook as well as all other social media they use.
Posted on 10/11/2022 08:58
That’s 17 applied or proposed fixes so far since launch. We could have a competition, see if they get the fixes done and can redeem the Club’s trashed reputation before Christmas……………🥳
Mind, those pesky Members will only find more problems I suspect……..🤭
7 people like this
Posted on 10/11/2022 09:09
If they action all of that we should have the sort of booking system they promised, just 3 months late.☹️ The appearance of such a comprehensive and well structured list, out of the blue, does make me wonder if some serious rear end kicking has been going on.
4 people like this
Posted on 10/11/2022 09:20
The visble list has been building up for weeks, it's not out of the blue it's hard to believe the system was ever tested properly but the fixes are getting more specific.
Hope they've picked up on the fact that you can't print booking details from the system. Has anyone reported on this discovery noted this week? I just assume someone looks at posts on here too?
I wonder who originally presented a " must have" list to the developers it must have been quite small. 
3 people like this
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