New Booking System

Sorry to go over old ground but I'm away in Spain and only look in now and again. 

If I understand it correctly the 'charge' for altering a booking is only incurred if

a) it's under 21 days

b) if dates have changed

c) if the new site choice is a different price band.

So if you were to change to another site on the network on the same dates and price band there would be no charge.

Is that correct.

In the past I've often changed where I'm going, say West Coast to East Coast if the weather conditions are more favourable. Its one of the things I liked about the club, they never lost out and the change probably helped someone else.

No email from the club but that's nothing new we hardly ever get them even though I have been in touch and asked them to change that. 

I have no trouble with charging a deposit as it might make it easier to book popular sites in the future. What I do not like is the new website. It seems to make everything I wish to do much more difficult. The old site was easy and straightforward so why has it been changed for the worse.

I believe that is correct TG no charges are levid if you make alterations before the 21 day period.

Booking T&C are >here<

peedee

Mine just arrived a few minutes ago, it looks real but as I won't be clicking select yes I'll never know.

I do think it should be on the web site rather than an email to allay such fears?

Mine also, just this minute as I was about to go off and do other things. I also won't be accepting it until there is a good UI available for phone use and a reduction in membership fees for saving the Club on paper and postage for both the directory and magazine.

peedee

Haven't received that email up to now, so just checked My Preferences for communications.  All set to receive, so should get it in due course. 

What I did notice was that below the preference for receiving the monthly magazine by post or not at all, was the option to tick a box for not receiving the handbook directory, so it can also be updated there.  Whether that will work is another matter of course, as I know several members don't receive emails even though their preferences are set to receive them  anything is possible with this system!

I've received the email with the option to go paperless and use the app, it beggars believe that their oblivious to the fact the app doesn't work.

I have received the email but there is only a "yes please" option but not a "you can stick it" one  

Same here. Hope that it is not a done deal as,we use the SD as much as the website directory of the app. Agree with Arch that the app doesn't work properly, regardless of what some want us to believe.

Thanks peedee, I did start reading the T&Cs but lost the will to live.

Guess I will only book a few days before going away in future. That's if we bother to renew.

We got the email mentioned earlier, just Deleted User it, didn't bother to open it.