New Booking System

(Incidentally, does anyone know if I'd have got away with just "Chris" on the ticket rather than my full name?)

Might it be cheaper to change your passport . . . ?

I have also wondered about this extra charge it making a change to a booking. I saw it mentioned pages ago and have been awaiting an answer to pop up but nothing yet. Is it as you say or is it another method of extracting more money out of members.

As I read the T&C’s it could be for one of three possible reasons. If you moved the booking within 21 days to another site for the same days, there would no penalty, but you might have to pay a few pence more deposit if the new site was more expensive.

If within 21 days you Deleted User the first day and added a day on the end, you would loose a proportion of your deposit and would have to replace that for the added day.

Whether outside of or within the 21 days, If you just added a day to your booking, you would have to pay the extra deposit for that day.

That all sounds pretty logical to me. I suppose one might argue that losing money because you have moved the days is a bit harsh but in reality it's going to be a relatively small amount of money. If my calculation is correct on a £40 a night booking you would lose £8, plus a few pence of the original deposit? 

David

The user and all related content has been Deleted User

all the posts regarding paying a few pence additional deposit if the amendment is at a higher price is fine but as in my case it was the other way round ,my amendment reduced the cost and subsequently the deposit but no refund was offered or given!

I would want a paper receipt if I paid on arriving at a site. I use it to check my card statement from the bank. Ditto if I paid in cash. If I go into a shop I get a paper receipt if I want one.

When I order stuff on line, and I do quite a bit, I always get a proper electronic receipt, and often a paper one with the goods. So if I pay in advance of arrival  I would find a proper electronic receipt to my e mail address. 

Anything less is not acceptable to me.

When we arrived at York Rowntree having paid a deposit I was informed in the office when I went to pay that there was nothing to pay as the money had been taken from my account at 2am that morning, when I asked why when I wanted to pay on arrival they said I obviously hadn’t ticked the box, funny the other two bookings I had made were noted on my bookings as “pay on arrival” I didn’t argue no point as I had no record but also as previously said no receipt offered, I had to check my bank account to see what had been taken.

some people may for a one night stay wish to pay cash how’s that going to work if they are taking money from bank accounts whether you tick the box or not.

 

 

If one is not given a receipt how does one know how the total amount was calculated?

I'm reading on other forums that even if you untick the box so you can pay on arrival, it re-ticks once you click on proceed unless you're quick enough to untick it again. Another problem for their IT 'experts' to sort.

All this talk of varying prices bands is a bit of red herring in relation to this thread, for one thing it was there before this new system (and in fact in 1999 when I joined there were six prices bands so it's not a new things at all) and the prices are site specific anyway.

Secondly, and most importantly (for me anyway) you chooses sites, pitch type and dates and then the only decision is do you want to pay it?

I never work out what the individual days are costing or if they cross into a differencing band, it's where I want to be on holiday and so it's just the final price I look at.