Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 31/10/2022 08:27
In summer we were on our second day of a week long holiday on one site, when we got a telephone call that meant we had to pack up in haste and head off home and beyond. The last thing on our minds was money. The office was shut, so we upped and went and left a message on the answerphone with our name and pitch number, saying “don’t bother about the refund”.
The money had left our account, and getting it back was the least of our worries.
1 person likes this
Posted on 31/10/2022 08:36 by ABMBlimey, Goldie A farmers wife saying money [at that time ] was the least of their worries
now I've heard everything
!!
{ Sorry, I mean no offence -- it's an easy hit at this hour of the day
}
Posted on 30/10/2022 21:59 by DavidKlyneI don't think it makes much difference. People will have grasped that if they pay a deposit and cancel more than 21 days before arriving on site they will get a refund. If they cancel within the 21 days they will lose their deposit. That is fairly easy to understand even if you don't agree with it. It gets a bit more convoluted when trying to change bookings but even there if you are changing the original booking expect to lose some money. Not saying it's right just suggesting that is the way the cookie crumbles under the new system. However well or poorly written the T&C's are it doesn't really change anything.
David
Posted on 31/10/2022 10:08
I know the from prices are fairly meaningless, but it would be nice if they were accurate. I notice the figures shown are for grass pitches, which are now closed and will be more expensive than the figure shown when they come back into use next year.
On booking systems, yes it needs work, but at least the CC has one. I was looking at a camping in the forest site, managed until December by the other club. All one seems to be currently able to do for next year, is express an interest and they will contact you when booking becomes available.
Posted on 30/10/2022 19:26 by TakethedogalongOops……🤭 It would appear one or two CAMC Members have taken to reviewing the new booking system on the C&CC’s TPpage, giving it one star. Not that C&CC are likely to be bothered, I don’t think they monitor TP.
Made me chuckle though🤭
Posted on 31/10/2022 10:12
When I sent emails to this club and the ccc about the same subject I got a reply from one in about two hours I got an automated reply from the other hoping to reply in 10days as they are extremely busy with email at present
I did thank the ccc for their very prompt reply and did mention this clubs response
1 person likes this
Posted on 31/10/2022 10:08 by SteveLI know the from prices are fairly meaningless, but it would be nice if they were accurate. I notice the figures shown are for grass pitches, which are now closed and will be more expensive than the figure shown when they come back into use next year.
Posted on 31/10/2022 10:29
Could someone please advise how i find a CL listed in a particular town. For many years I've been trying to visit one site from every town. I ONLY want to see sites that are listed under each town, not the ones nearby. This was not a problem with the old system.
There are many more problems with the new website, too numerous to list here.
If a solution to this problem can't be found quickly, I'm afraid i will have to move on along with my insurance policies
Posted on 31/10/2022 10:16 by JVB66When I tried to make a dummy booking for FM the grass pitches were Prices as now but the hardstanding were £2,a night more expensive
Posted on 31/10/2022 10:33
Not for Cirencester and Clumber. Grass pitches shown as closed and HS £1 more than the from price.
Ferry Meadows shows a minimum price of £20, although a HS pitch can currently be booked for £18.60 with one adult.
There is just a total lack of any consistency.☹️ Does nobody check these things? 🤷🏻♀️
1 person likes this
Rowena
Trailertenter