New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

JVB66 replied on 30/10/2022 17:33

Posted on 30/10/2022 17:12 by trellis

Twas I JVB ,  Suspected as much , but thanks for getting it clarified.👍.

Posted on 30/10/2022 17:33

Do not give up  as it is whispered more may be in the pipeline?

But as of now the system is hardly able to cope with the nowsurprised

PS there are new management here next yearwink

Takethedogalong replied on 30/10/2022 17:39

Posted on 30/10/2022 16:21 by

Is it really necessary to use late availability at this time of year, are all the sites you are interested full or nearly so?

Posted on 30/10/2022 17:39

Surprisingly, some Club Sites show “low” (which I presume means not many pitches left) this time of year. Some of it might be because a number of Club Sites are now closed for season, and those with a mix of HS and grass, the grass pitches are out of use now, so it restricts the number of pitches available to book.
Not all Sites by any means, but more than I would have expected. This last couple of years, you do see a lot more outfits out and about, lots of MHs, but a good number of vans as well. CLs have been busier than usual these last couple of years. There were dozens zipping up and down A1 last Sunday. Site at Great Yorkshire Showground was certainly busy. 

Miggs replied on 30/10/2022 17:45

Posted on 30/10/2022 17:45

Ripping what little hair I have left out trying to search sites, given up and used other websites.

I was shocked to read how much this club has squandered on this disastrous booking system.

The website and app are just not fit for purpose. The IT company employed must be laughing all the way to the bank.

I for one will be voting with my feet, I suggest as many as possible do the same.

 

 

Not Mike replied on 30/10/2022 17:47

Posted on 30/10/2022 16:21 by

Is it really necessary to use late availability at this time of year, are all the sites you are interested full or nearly so?

Posted on 30/10/2022 17:47

I usually go to a site for a week or more.   You need to check late availability as many popular sites are booked at weekends, especially in the days of block booking. Are all the block bookings that were Made on the old system still active and can be cancelled without penalty if the booking is cancelled within 3 days of arrival?

 

Not Mike replied on 30/10/2022 17:49

Posted on 30/10/2022 17:49

My first experience of the new system was to look for late availability.  No wonder I was completely flummoxed by the event.

replied on 30/10/2022 17:58

Posted on 30/10/2022 17:39 by Takethedogalong

Surprisingly, some Club Sites show “low” (which I presume means not many pitches left) this time of year. Some of it might be because a number of Club Sites are now closed for season, and those with a mix of HS and grass, the grass pitches are out of use now, so it restricts the number of pitches available to book.
Not all Sites by any means, but more than I would have expected. This last couple of years, you do see a lot more outfits out and about, lots of MHs, but a good number of vans as well. CLs have been busier than usual these last couple of years. There were dozens zipping up and down A1 last Sunday. Site at Great Yorkshire Showground was certainly busy. 

Posted on 30/10/2022 17:58

The user and all related content has been Deleted User

JVB66 replied on 30/10/2022 18:19

Posted on 30/10/2022 16:21 by

Is it really necessary to use late availability at this time of year, are all the sites you are interested full or nearly so?

Posted on 30/10/2022 18:19

It used to be very handy with the previous system as some popular sites are difficult to.find pitches even at this time of year until into January 

JVB66 replied on 30/10/2022 18:54

Posted on 30/10/2022 18:54

Application error, client side exception occurred  

That above is all I now keep getting when trying for a site booking for a meet up

young thomas replied on 30/10/2022 19:13

Posted on 30/10/2022 18:54 by JVB66

Application error, client side exception occurred  

That above is all I now keep getting when trying for a site booking for a meet up

Posted on 30/10/2022 19:13

I reported that on the 'other' app thread...may be connectivity as it disappeared when I rebooted the device....

didn't make the app any easier to use...

JVB66 replied on 30/10/2022 19:26

Posted on 30/10/2022 19:13 by young thomas

I reported that on the 'other' app thread...may be connectivity as it disappeared when I rebooted the device....

didn't make the app any easier to use...

Posted on 30/10/2022 19:26

That's interesting as I do not have the app installed.  it wasvia the website surprised

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook