New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

Norris replied on 28/10/2022 15:06

Posted on 28/10/2022 15:06

It's good that with the C&MC having recently spent £5,700,000 on IT, we now have a website and booking system that is first class.

Sorry, just woke up from my dream.

 

 

JVB66 replied on 28/10/2022 15:17

Posted on 28/10/2022 15:06 by Norris

It's good that with the C&MC having recently spent £5,700,000 on IT, we now have a website and booking system that is first class.

Sorry, just woke up from my dream.

 

 

Posted on 28/10/2022 15:17

And that £5.7000'000 was before some at EGH realised  what a big mistake had been made and were it seems under increasing pressure to introduce a user friendly replacement  for this clubs USP  which as per the name. Change will have cost far more of our money than the first fiigures would show and over six weeks later is not much improved ,for many members,  if the posts on several websites are to go by, 

 

JVB66 replied on 28/10/2022 15:38

Posted on 28/10/2022 15:38

I have just received an automated email reply to a email is sent this club earlier with an apology to advise that with a high volume of emamails to the club at present, it may take longer to reply but hope to within ten daysundecided

I wonder whysurprised

 

 

 

JVB66 replied on 28/10/2022 16:04

Posted on 28/10/2022 15:38 by JVB66

I have just received an automated email reply to a email is sent this club earlier with an apology to advise that with a high volume of emamails to the club at present, it may take longer to reply but hope to within ten daysundecided

I wonder whysurprised

 

 

 

Posted on 28/10/2022 16:04

Ref above sent an identical email to the ccc at the same time as to this club I have since received a very helpful reply with links to two places to assistcool👍

TimboC replied on 28/10/2022 16:21

Posted on 28/10/2022 16:04 by JVB66

Ref above sent an identical email to the ccc at the same time as to this club I have since received a very helpful reply with links to two places to assistcool👍

Posted on 28/10/2022 16:21

Great!. Off you go then

JVB66 replied on 28/10/2022 16:57

Posted on 28/10/2022 16:21 by TimboC

Great!. Off you go then

Posted on 28/10/2022 16:57

If it were not for the CL network and other offers  I think many others would ,but why should we give up something we have earned wink 

But then you do not know what my emails were aboutcool

TimboC replied on 28/10/2022 17:03

Posted on 28/10/2022 16:57 by JVB66

If it were not for the CL network and other offers  I think many others would ,but why should we give up something we have earned wink 

But then you do not know what my emails were aboutcool

Posted on 28/10/2022 17:03

No, I genuinely hope you have a nice time.👍

peedee replied on 28/10/2022 17:04

Posted on 28/10/2022 17:04

The £5.7 million probably included hardware and almost certainly working from home costs. The costs of the booking system application is not identified.

peedee

JVB66 replied on 28/10/2022 17:24

Posted on 28/10/2022 17:04 by peedee

The £5.7 million probably included hardware and almost certainly working from home costs. The costs of the booking system application is not identified.

peedee

Posted on 28/10/2022 17:24

That was a very large amount of our money for central IT and the new booking system. ,I wonder how much it has gone over that amount now?

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