Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 28/10/2022 13:07
Exactly. So the fact that the Club's rating there has dropped alarmingly should tell you that the new booking system has upset an awful lot of members.
Any idea of how many out of about 1 million members that represents? I would be very surprised if it was more than 1000 and of those how many will leave the Club as a result?
peedee
1 person likes this
Posted on 28/10/2022 13:07 by peedeeExactly. So the fact that the Club's rating there has dropped alarmingly should tell you that the new booking system has upset an awful lot of members.
Any idea of how many out of about 1 million members that represents? I would be very surprised if it was more than 1000 and of those how many will leave the Club as a result?
peedee
Posted on 28/10/2022 13:35
I do not think that there are I million lead members who pay the "subs"?
Also there will still be many of those who have yet to suffer trying to use this "system" as most this year who have so far used sites will have done so under the user friendly USP now trashed
2 people like this
Posted on 28/10/2022 14:23
I do not think that there are I million lead members who pay the "subs"
True but family members can equally complain.
I think I was just a little too generous in suggesting surprise if it was more that a 1000. That needs to be revised as from a rough check on TP even 300 is being generous. That is a very small percentage of subscriptions let alone the total family membership. Even throwing in some from CT and discounting they may have complained on TP as well isn't going to make a great deal of difference.
peedee
2 people like this
Posted on 28/10/2022 13:35 by JVB66I do not think that there are I million lead members who pay the "subs"?
Also there will still be many of those who have yet to suffer trying to use this "system" as most this year who have so far used sites will have done so under the user friendly USP now trashed
Posted on 28/10/2022 11:10 by JVB66With what I have been advised the amount of money that this club has been chucking at the debacle since the unanoused introduction there has to be some improvement?
It seems if you have good speed internet, are used to working with good up to date computers and used to workrounds you are in with a chance of being successful in making bookings,and even then if your details are correct
The AGM is tomorrow 🤔🥱🤫
Posted on 28/10/2022 14:23 by peedeeI do not think that there are I million lead members who pay the "subs"
True but family members can equally complain.
I think I was just a little too generous in suggesting surprise if it was more that a 1000. That needs to be revised as from a rough check on TP even 300 is being generous. That is a very small percentage of subscriptions let alone the total family membership. Even throwing in some from CT and discounting they may have complained on TP as well isn't going to make a great deal of difference.
peedee
Posted on 28/10/2022 14:52
There are I suspect as posted quite a few as yet to even realise what they are in for as their LVsare now stored for the winter and the owners have yet to attempt to use the latest disaster of a booking system,and I just hope they really read the T&Cs beforehand 
Posted on 28/10/2022 10:07 by eurortravellerI was looking at Trust Pilot reviews yesterday for another product. It seemed that it’s a place where angry, dissatisfied, disgruntled people have their say.
Rowena
Trailertenter