Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 25/10/2022 20:50 by TimboCIt just seems to me that there are a lot of keyboard warriors in this forum who revel in collectively throwing their toys out of the pram with 'I'm cancelling my membership and taking my money elsewhere' type of posts.I have to say that I see no evidence of this on the sites i've been on.
I accept that the introduction has been far from perfect, but the instruction videos, feedback links etc show that the Club does care about members opinions, and I think that we should all use the link to report our experiences. I have, because I think that the 21 day cancellation policy is unfair, and actualy encourages people who may have covid NOT to cancel.
Lets get rid of this negative attitude and try to do something positive to the benefit of all members. The grass is never greener on the other side of the fence, which TrustPilot reviews for C&CC prove
Posted on 25/10/2022 22:55
We shall just have to wait and see, more so into next year , as many LVs are being winterised at this time of year when half term is over
And the bookings at present are mostly under the USP of the user friendly system ,as it is, only just starting to dawn on members of what has been foysted on them
Posted on 25/10/2022 20:01 by TakethedogalongHurrah for you. I am guessing you are unable to see the correlation between the seven “how too….” Videos, the Fault report back link above your actual post, the plummeting TP and other social media reviews and the countless apologies from the Club itself, who to give them their due, have now recognised what a dogs dinner they have made of things. And that’s with six weeks worth of constant IT fault finding……..
Posted on 25/10/2022 20:05 by nelliethehookerWe have just left a CC site, it being the 6th
that we have used this year for a total of 31 nights, and we have not received the survey either. In fact we didn't get a reminder prior to the latest visit to arrive at 1:00 or later, which we had for earlier ones. There is nothing in either the Spam or Junk boxes, but we did get an email on the 18th Oct reminding us to vote at the AGM so we are definitely on the mailing list.
Posted on 25/10/2022 21:21 by SteveLOn an iphone I don’t get a split screen. It’s all site info / availability, or all map. The map actually runs even faster than on my iPad as it has a better processor. Does an android phone split the screen, rather than as detailed above?
Posted on 25/10/2022 20:13 by brueYou're quoting me Peedee?
Yes I appreciate some like perusing maps. However on a smart phone for instance there's hardly room to see a map properly on the split pages now offered.
Posted on 26/10/2022 07:47
While I used your text Brue, the comment was for general consumption to indicate tour planning and browsing is possible allbeit more difficult on slow small screen devices. If I was doing any advanced planning it would either be on a tablet, laptop or a desktop notably to save my eyesight.
peedee
Posted on 25/10/2022 21:39 by JVB66If you can wait until next week I will try and find out , we are stopping to meet up with others on our way to a private site in Norfolm i, suspect that booking a hardstand will be just that as in the past and will be which ever side has availability East side has 20? but seems more spacious
Posted on 25/10/2022 22:46 by JVB66When you have been a member as long as us and seen in recent years how the original ethos of what was in the past a real club ,has been eroded,and is now nothing more than a money making organisation, and with this latest booking system? debacle by trashing what was a user friendly system with the USP which made this club head and shoulders above other pitch suppliers,
Posted on 26/10/2022 08:06
My first experience of this club was as a 13 year old in 1973. We had an outside toilet tent, and pumped water into the caravan via a foot pump. We woke up with ice on the inside of the windows, and trudged over to the water tap in an inch of mud as hardstandings were few and far between.
The improvement in pitch type, facilities and benefits over the years are immeasurable, and why people flock to this forum to carp and moan is beyond me. Perfect? No. But to suggest that its nothing more than a money making organisation is just hyperbole.
1 person likes this
Posted on 26/10/2022 08:13
But to suggest that its nothing more than a money making organisation is just hyperbole.
and the profits go to keep the Club running and the sites in good condition etc etc.It does not go to share holders and in a way members get back what you pay in.
peedee
3 people like this
Posted on 26/10/2022 07:38 by peedeeDepends whether you are using the App or the web site. The App does not split the screen.
peedee
Rowena
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