Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 24/10/2022 12:00 by RowenaI hope everyone has had a lovely weekend. It was great to see so many of you at the Club stand during the Motorhome and Caravan Show last week!
We would like to thank you all for your patience with the new booking system. We're continually listening to member feedback and we are now providing regular updates of fixes made and upcoming fixes on our website.
To read the fixes, learn more about the new system or to watch how to videos, follow the link: Booking Experience
Posted on 24/10/2022 13:52 by Jerry EvansGetting frustrated with the new format of the web page , this must have been designed by the rival club to annoy members.
Posted on 24/10/2022 14:10
Ok , now we know the problem, here is a partial solution.
Click on Find a campsite
click on Certificated Locations
Scroll down to individual Countries (England, Scotland, etc) click on Country
Choose a County, Choose a town, choose a CL
Longwinded, but easiest method at the moment.
3 people like this
Posted on 24/10/2022 13:54 by EmilysDadsurely all those 'fixes' should've been sorted before the new system went live 🤐
Posted on 24/10/2022 14:11
The IT department chief? under pressure?from his team ,should have stood up to whoever thought that a new cobbled together system , that although not user friendly they were instructed to implement after several false starts and hope without much chance that it would be acceptable 
When they were already under pressure to make and it seems failing , to get the original website in several places to work
1 person likes this
Posted on 24/10/2022 14:06 by Jerry EvansIt may seem silly to you, all I want is to type in an area and see cl,s . I thought I was computer savvy but it seems not
Posted on 24/10/2022 14:10 by TakethedogalongOk , now we know the problem, here is a partial solution.
Click on Find a campsite
click on Certificated Locations
Scroll down to individual Countries (England, Scotland, etc) click on Country
Choose a County, Choose a town, choose a CL
Longwinded, but easiest method at the moment.
Posted on 24/10/2022 15:24
But this is of no use if you are looking for a site near county borders. Also you may well need to look under several towns. Using a map of sites that easily identifies possible sites and then allows you to access full details is the way this should operate. Until it does the site is not fit for purpose. Whilst we may need to use work arounds for our own benefit we must not let the club think these are solutions.
7 people like this
Posted on 24/10/2022 13:42 by SteveLIf those who would normally go on grass opt for HS at booking, making the transition free on arrival wouldn’t help those who couldn’t book a HS because they were all taken and went elsewhere. Therefore increasing the number of HS is a logical development. If the CC get left with unused grass on a regular basis, I’m sure it will happen, if allowed by planning / lease conditions.
Posted on 24/10/2022 15:26
Having an excuse to make more and more pitches hard is exactly what the "Club" is looking for. And now having so many members who have a motor caravan is a further excuse. Not at all to my liking as I wish to pitch my caraven at one site for a number of days, so the surroundings and view are of sizeable importance, more important than the pitch surface as I am equiped to cope with most.
I have stayed on "hard" surface pitches that were flooded, so picking a pitch type in advance is no guarantee of anything.
5 people like this
Posted on 24/10/2022 15:26 by NavigateurHaving an excuse to make more and more pitches hard is exactly what the "Club" is looking for. And now having so many members who have a motor caravan is a further excuse. Not at all to my liking as I wish to pitch my caraven at one site for a number of days, so the surroundings and view are of sizeable importance, more important than the pitch surface as I am equiped to cope with most.
I have stayed on "hard" surface pitches that were flooded, so picking a pitch type in advance is no guarantee of anything.
Rowena
Trailertenter