New Booking System

I would suggest it is a device issue then. On my iPad with a slightly slower link the map zooms in and out relatively smoothly. The only time I have had anything close to what you describe, is on site Wifi with only a 1 / 2 mbs speed.

Re the incorrect vehicle registration, I had the same experience, as have others. 

I complained that the Club is not protecting our data properly, in accordance with the law, and is instead allowing leakage between members' records.

The response was that they take data security seriously and the system has simply been 'overloaded'.

Having spent an entire 40 year career in IT, in a heavily data-sensitive environment, I know full well this is complete garbage.  An overloaded system simply grinds to a halt.  It does NOT start moving data randomly between different records. 

The new system is riddled with bugs and there's a fair chance it's now operating illegally by contravening the Data Protection Act 2018.  

we have made a couple of bookings, but I won't be making any more till things vastly improve, in the meantime we have been looking at some commercial sites at least we can see pictures of the sites plus the reviews. We did not go to the at NEC this month, but we will be attending the show there in February so a visit to club stand to ask some questions is in order as we can't see things getting any better any time soon, we have already made our feelings clear in the way we voted at the AGM I hope others did the same 

I have no IT experience but the above post from Mikenbike concern me.

Clicking on “ Subscribe to the latest topic activity in this room ' shows things rather than taking me to where it says it will. 

Hope the booking system is fixed soon.

The new system is far from where it needs to be. But you can absolutely look at pictures and reviews but you need to be logged in. Choose site, then the search button and the site and map will appear. click the review stars on the small picture on the map and the reviews will appear. Pictures of site can be scrolled through on the left. 

It's very disappointing to see on the new system booking confirmation the arrival time listed as 12pm rather the actual 1pm arrival  on a site we've recently booked. Does anyone actually check the programming details? Why are these errors continuing?

I totally agree and also wonder why dates of birth along with towing vehicle length are required to book a pitch? Surely information that’s requested and stored is to be relevant to its use to abide by Data Protection? 🤔 It’s obvious this excuse of a booking system was for the clubs benefit to merge with the overseas system and not for the use of the members who are trying to use it 🙈

Still nothing about providing directions, I would have thought that 6 weeks on that was more important a fix than improving the locations search which at least works.

peedee

It's the problem of trying to use the same system for two different types of application. DofB and towing vehicle length would be required for Overseas booking but are completely redundant as far as UK bookings are concerned. As they share the same platform I imagine that it is difficult, or perhaps impossible to have two sets of requirements? The trouble for the UK site bookings is that superfluous information is being asked for which in turn slows down the process. Given that the UK site bookings will have a far greater volume of throughput than Overseas it seems the tail is wagging the dog?

David

Yes, a simple link to the old site pages as a stop gap, wouldn’t take that long to do. However, it seems to have been overlooked. The same goes for the types of pitches. Anyone new to the site could be forgiven for assuming the majority are grass, as a large total number of pitches is quoted and then a much smaller figure for hardstanding. The smaller figure is actually service pitches and standard hardstanding are not identified.☹️
Well I suppose they have only had six weeks to make a relatively straightforward  alteration.😡 

Although a more important question is why such an obvious error was passed fit for release in the first place.🤔