New Booking System

Trying to use the booking system is like going back to the days of dial up internet, so slow and glitchy, given up trying to book sites for next year, let’s hope they get an update and sort it before there’s no members left to use it. It wasn’t broke,  worked brilliantly and quickly so why change it?

 

this website was glacially slow before the new booking system was implemented 

It would help understanding if you could say what speed your Internet connection is. I am currently using a site's free WiFi connection and getting 26Mbs download and not having any problems.

peedee

Even using a 4G signal with a download speed of 7Mbs I am not having a problem with a Samsung Tab 7 tablet running Android version 12.

I am checking speeds using >this<

peedee.

Mmmm, not so impressed. Happy to pay a deposit, not a problem, but then having to pay an additional £25 to amend the same booking from one night to another (from Friday to Thursday, a single night on site) is ridiculous when the one night cost £28 in the first place!

I do feel that the club is going to loose out in the long term in buying in a system that was originally designed for something completely different, and not investing in a bespoke system that better serves your members and site staff. And when site wardens are struggling with it in the first place doesn't that tell you something? I wouldn't mind betting that you will loose more staff, especially as it seems that you are already struggling to employ the right people for the role anyway.

Rant over, I'll just have to risk booking at the last minute as my work dictates that sometimes I need to amend bookings slightly.

The solution to all this is just phone up for a pitch on the day. Saves any potential loss.

Previously curtailing a stay resulted in the loss of one night's fees regardless of how many nights cancelled. How does the new system deal with this?

The solution to all this is just phone up for a pitch on the day. Saves any potential loss.

That depends on how the club use dynamic pricing. If booking late does result  in an increased price, you would end up paying more. For instance, £2 / 3 a night on our recent tour where 30 of our 45 nights were on CAMC sites, would  have cost £60 / 90 more. That’s a few deposits.

There will always be risks which ever route you choose.

Not all members are looking for one night stands.  I would usually want six or more consecutive nights because I want to be at that location for a while, so very unlightly to drop that lucky at one day's notice!

The user and all related content has been Deleted User

Thats exactly what the club would like the members to think, they want members to book early to fill up the coffers with the deposits I suspect the forward bookings are well down on previous years this must worry them as not all forward bookers would cancel.