How many is too many on a CL?

frontdoorlocked replied on 14/04/2017 17:23

Posted on 14/04/2017 17:23

My apologies if this has been said before but I'm posting on my mobile and its not the easiest to search/navigate discussions.

Ok so, we are currently on a CL for the Easter weekend, (we booked a couple of months ago and who is to say we weren't one of the first 5 people to book). w'Ahen we arrived yesterday we were the fourth outfit on site. We've come back from a trip out this afternoon to find 3 more outfits here. That is 7 in total! The field is big enough and there are plenty of electric hook ups available, so space isn't an issue. But the owner is obviously breaking the rules.

My questions are, is 7 too many? And would you complain? Who if you choose to would you complain to? 

Moderator Comment - Moved from the UK Sites and Touring section

Pippah45 replied on 04/08/2017 16:18

Posted on 04/08/2017 16:18

It was a good response however I do find it rather disappointing that it has taken HO so long to reply to the OP posted at Easter.  If this is the "renowned online community" I think it needs to have more input from HO.  Does anyone agree?  Unless I have missed any official input - in which case I apologise but it seems very rare.

Bakers2 replied on 04/08/2017 16:22

Posted on 04/08/2017 15:42 by CLMaddie

Hi Bakers2 

Yes, I work in the CL Team at Head Office, working on getting the banner added laughing.

Thanks

Maddie

Posted on 04/08/2017 16:22

Should it not be automatic πŸ˜‰? Does that mean that adding imagines is just as difficult for HO as it is for CT members πŸ˜‚πŸ˜‚

Bakers2 replied on 04/08/2017 16:23

Posted on 04/08/2017 16:18 by Pippah45

It was a good response however I do find it rather disappointing that it has taken HO so long to reply to the OP posted at Easter.  If this is the "renowned online community" I think it needs to have more input from HO.  Does anyone agree?  Unless I have missed any official input - in which case I apologise but it seems very rare.

Posted on 04/08/2017 16:23

Plus 1

CLMaddie replied on 04/08/2017 16:41

Posted on 04/08/2017 16:18 by Pippah45

It was a good response however I do find it rather disappointing that it has taken HO so long to reply to the OP posted at Easter.  If this is the "renowned online community" I think it needs to have more input from HO.  Does anyone agree?  Unless I have missed any official input - in which case I apologise but it seems very rare.

Posted on 04/08/2017 16:41

Hi Pippah45

I have recently joined the CL Department just over 2 months ago, part of my role is to monitor the CL Discussions to help the Community Manager and the rest of the social media team and answer as many questions/posts as I can. 

I apologise that it has taken a long time to get a response - I will be aiming to improve that moving forward. 

Thanks

Maddie

 

CLMaddie replied on 04/08/2017 16:44

Posted on 04/08/2017 16:22 by Bakers2

Should it not be automatic πŸ˜‰? Does that mean that adding imagines is just as difficult for HO as it is for CT members πŸ˜‚πŸ˜‚

Posted on 04/08/2017 16:44

Hi Bakers2

I believe I tend to be an IT phenomenon (and not always in a good way) wherever I work! laughing But nothing that can't be fixed soon. 

Thanks

Maddie 

Watendlath replied on 04/08/2017 17:02

Posted on 04/08/2017 11:08 by CLMaddie

Hi Garto74

It is disappointing to hear of so many examples that a lot of you have experienced with CL sites being over capacity.

All of our CL sites should only have a maximum of 5 units on it at any one time. CL's which fail to meet this condition are breaching their certificate. 

We do ask any members who come across this to report it to the CL department as soon as they can and to provide photographs if possible to support our investigation. We will then get one of our Field Team to visit that site as soon as possible to address the situation. 

With over 2300 sites it is difficult for us to monitor on our own so we do value any feedback from our members. 

In regards to where you stand legally as a member on a site that is over booked. This would have no impact on yourselves, this is the responsibility of the CL owner to manage their bookings to ensure that they are not exceeding their capacity. 

If anyone wishes to report a CL site which is breaking the rules you can do so by emailing CLresponse@camc.com please be assured that we will not share your details with the CL site. 

Thanks

Maddie

Posted on 04/08/2017 17:02

When I reported a site near Tenby, complete with photgraphs, showing 7 units I got yhe reply that the CMC would send in the Field Team but I would not get any further response as to the outcome.

Probably won't bother next time if CMC can't be bothered to let me know the result of my complaint

JohnM20 replied on 04/08/2017 17:43

Posted on 04/08/2017 17:43

Is it, perhaps, time that the conditions for a CL were looked at and possibly modified? As it stands at the moment a CL, whatever its ground area, can only have 5 vans at any one time. For some CLs this number is a bit cramped but for many others the number could be increased by two or three or even more and there still be lots of room between units. What should determine the number is the size of the area available for pitching excluding any adjacent woodland, play areas or ponds etc where pitching isn't allowed / possible. (This also should apply to CC main sites where the overall area of the site is currently quoted I believe).

Certainly some CLs do bend the rules a bit. One in Devon that we stopped at had five vans on when we arrived mid afternoon and so we couldn't site the van on the pitch. Apparently the owner had told the occupants of one of the five that they could stay as late as they wanted before leaving. They arrived back very late afternoon without any apology to us that we couldn't get set up. What annoyed almost as much was that they took their time getting packed up, having a cup of tea before they started. Another in Cornwall had 'family' come to stay for the weekend. There were already six 'vans on site when they arrived. In this particular instance, there was still plenty of room.

To me, it seems that '5 caravans only' is a bit of an arbitrary number based on nothing at all.

Although we have stayed on some CLs where we have been the only occupants for much of the week, comments on CT suggest that more members are shunning the main sites in favour of CLs. With more and more closing, possibly for economic reasons, perhaps now is the time for a look at the number of units allowed on a CL by CL basis.

Fisherman replied on 04/08/2017 18:58

Posted on 04/08/2017 18:58

JohnM20- I so agree with you but would not expect any response from HO. They have their head in the sand despite the continual decrease in Cl numbers.

PhilHeller replied on 04/08/2017 19:09

Posted on 04/08/2017 16:44 by CLMaddie

Hi Bakers2

I believe I tend to be an IT phenomenon (and not always in a good way) wherever I work! laughing But nothing that can't be fixed soon. 

Thanks

Maddie 

Posted on 04/08/2017 19:09

Just hope you are good at holding your breathπŸ˜œπŸ˜‚

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook