Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

replied on 01/04/2022 14:57

Posted on 01/04/2022 14:57

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moulesy replied on 01/04/2022 15:10

Posted on 01/04/2022 15:10

"The answer of course (as amply demonstrated by their more ardent supporters on here) is that they know they can take you for mugs. And that is exactly what they do."

I can't see how it can be fair to describe things that way actually, because folk who continue to use club sites, in spite of these increases, presumably are aware of them and make a conscious decision to accept them. Good to know, though, that like us in our final few years of membership, you've discovered the joys and benefits of using CLs, Ian

We are shortly off to take a couple of cottage breaks, booked and paid for way in advance of anything demanded by the club. Haven't been informed yet of any late increases but if there are any we will pay them because we've arranged to be free for those weeks and they are where we want to be - don't think that makes us mugs does it?

replied on 01/04/2022 16:39

Posted on 01/04/2022 14:56 by JVB66

We have joined the ccx and find both clubs rates are similar unless you take into mid week and he related prices bur as any one with any  sense and not an axe to grind would. know a small business with minimal staff and other overheads 

can charge minimal  fees

Posted on 01/04/2022 16:39

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JVB66 replied on 01/04/2022 17:00

Posted on 01/04/2022 17:00

I quite agree in the days of real business that would have been the norm but it very rarely applies in todays climate when it comes to dealing with modern day accounting  policies

Cornersteady replied on 01/04/2022 18:38

Posted on 01/04/2022 18:38

...because they honour the agreement made at the time of booking - another thing CAMC should think about.

I really can't see how the club isn't honouring the agreement, in short when one books the price is indeed displayed (or indiacted) and before a booking can be made one has to tick that the T&Cs have been read. 

If you open the T&C is states quite clearly:

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

he/she has read these Booking Conditions and has the authority to and does agree to be bound by them

Later on in these T&Cs:

Indicative prices are subject to change at our sole discretion. In the event that indicative prices change, the new published prices will apply to new bookings made and the old published prices will not apply to new bookings

and further on:

From time to time, we may need to make changes to the indicative prices. In such circumstances, the following may apply: (a) where the revised indicative price is less than the indicative price stated in the booking confirmation, we may charge the lower amount; (b) if the revised indicative price is higher than the indicative price stated in the booking confirmation, we will contact you as soon as possible to inform you of this change and provide you the option of continuing your booking at the revised indicative price or cancelling your booking (if we are unable to contact you using the contact details you provided during the booking process, we will treat the booking as cancelled and notify you in writing); or c) where the revised indicative price is higher or less than the price stated at the time of booking we may leave your booking unchanged. 

Has all this happened? I would say yes so I'd say the club is honouring it's agreement to the letter.

There is the same sort of clause in my package holiday T&Cs

Of course if that extra £2.70 a day maximum (about the cost of the a Costa coffee) is considered too much then anyone can freely cancel and as it's meant for bookings in the year ahead no deposit has been lost.

Post edit, I've just checked and there are no costa coffees for £2.70! 

nelliethehooker replied on 01/04/2022 20:12

Posted on 01/04/2022 14:14 by Tammygirl

Nice to see you posting again IanH

I guess the CAMC have a lot more overheads than smaller sites. At least that would be their response. 

I mentioned earlier that the basic CL we are going to has increased their price from £12 to £15 a night purely to cover the cost of electricity, so £3 a night increase on a 5 van site compared to 70p to £2.50 on a CAMC site. Seems the CAMC isn't so bad after all. 🤔🤔

Posted on 01/04/2022 20:12

But I wonder how long the CL has held it's price for prior to this recent rise? I would guess that it has not increased it's fees above the level of inflation year on year.

brue replied on 01/04/2022 20:18

Posted on 01/04/2022 20:18

"Has all this happened? I would say yes so I'd say the club is honouring it's agreement to the letter"

Corners I've copied a part of your post. The club hasn't done anything yet. It has indicated that prices are rising, whether every CAMC member has received this information remains unknown. The new prices are due to appear on April 5th, until then none of us know any further details. See the original post from Jill.

replied on 01/04/2022 20:22

Posted on 01/04/2022 19:57 by SeasideBill
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Posted on 01/04/2022 20:22

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Tinwheeler replied on 01/04/2022 20:24

Posted on 01/04/2022 20:18 by brue

"Has all this happened? I would say yes so I'd say the club is honouring it's agreement to the letter"

Corners I've copied a part of your post. The club hasn't done anything yet. It has indicated that prices are rising, whether every CAMC member has received this information remains unknown. The new prices are due to appear on April 5th, until then none of us know any further details. See the original post from Jill.

Posted on 01/04/2022 20:24

I can categorically state that every CAMC member has NOT received information regarding the price increase. 

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