Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

JillwithaJay

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.

Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.

The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.

The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.

What this means for you:

The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.

There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.

We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.

We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.

What can you do to help:

Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.

If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.

Best wishes
The Caravan and Motorhome Club"

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415 replies

davetommo replied on 01/04/2022 20:50

Member

davetommo

Motorhomer

Posted on 01/04/2022 19:57 by SeasideBill
Content has been removed.

Posted on 01/04/2022 20:50

Use o2 priority and you can get one for free from cafe nero

Wherenext replied on 01/04/2022 20:52

Member

Wherenext

Campervanner

Posted on 01/04/2022 20:27 by

Do you have any bookings?

Maybe they are concentrating on those who do.

I have and have had the message.

Posted on 01/04/2022 20:52

I don't have any bookings with the club but I received the email. I agree that their communication skills are pretty poor. Certainly been that way in the years I've been a member.

Wherenext replied on 01/04/2022 20:55

Member

Wherenext

Campervanner

Posted on 01/04/2022 20:55

In my humble opinion "discussing or arguing (take your pick) about an insignificant price rise in these current days seems rather trivial.

We're talking about a spend on leisure when some people out there are trying to decide on whether to heat or eat.

Either you can accept it and move on or cancel your booking and look elsewhere.

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replied on 01/04/2022 21:02

Posted on 01/04/2022 20:55 by Wherenext

In my humble opinion "discussing or arguing (take your pick) about an insignificant price rise in these current days seems rather trivial.

We're talking about a spend on leisure when some people out there are trying to decide on whether to heat or eat.

Either you can accept it and move on or cancel your booking and look elsewhere.

Posted on 01/04/2022 21:02

The user and all related content has been Deleted User

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brue replied on 01/04/2022 21:07

Member

brue

Motorhomer

Posted on 01/04/2022 20:55 by Wherenext

In my humble opinion "discussing or arguing (take your pick) about an insignificant price rise in these current days seems rather trivial.

We're talking about a spend on leisure when some people out there are trying to decide on whether to heat or eat.

Either you can accept it and move on or cancel your booking and look elsewhere.

Posted on 01/04/2022 21:07

I think the only reason I joined in with this thread earlier on was to comment that I hadn't received any information via e mail. Others mentioned the same. I posted elsewhere that the communication preferences weren't working and eventually received an e mail. I agree it's a minor event but CAMC could improve communications for all of us by using the web site to inform and update.

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Cornersteady replied on 01/04/2022 21:17

Member

Cornersteady

Caravanner

Posted on 01/04/2022 20:55 by Wherenext

In my humble opinion "discussing or arguing (take your pick) about an insignificant price rise in these current days seems rather trivial.

We're talking about a spend on leisure when some people out there are trying to decide on whether to heat or eat.

Either you can accept it and move on or cancel your booking and look elsewhere.

Posted on 01/04/2022 21:17

Yes, fully agree. It is a simple choice, and I consider myself very lucky not be be bothered by it, I always have.

Been 'working' recently and it often saddens me that in this day and age on the differences between the 'haves' (dropped off by new expensive cars) and the have-nots (shoes literally falling to pieces) and all the ones in-between.

Cornersteady replied on 01/04/2022 21:21

Member

Cornersteady

Caravanner

Posted on 01/04/2022 20:38 by brue

The club has a web site and all this type of information could be posted on it.

Posted on 01/04/2022 21:21

Fully agree there as I posted elsewhere on the pitching thread I recall, the most annoying think is that we on this forum and web site always find out either last or by second hand.

replied on 01/04/2022 21:24

Posted on 01/04/2022 21:17 by Cornersteady

Yes, fully agree. It is a simple choice, and I consider myself very lucky not be be bothered by it, I always have.

Been 'working' recently and it often saddens me that in this day and age on the differences between the 'haves' (dropped off by new expensive cars) and the have-nots (shoes literally falling to pieces) and all the ones in-between.

Posted on 01/04/2022 21:24

The user and all related content has been Deleted User

Cornersteady replied on 01/04/2022 21:26

Member

Cornersteady

Caravanner

Posted on 01/04/2022 20:46 by Cornersteady

Well I would say personally that it has and they have fully complied with their T&Cs and given anyone enough information to decide what to do.

I have received the email so it has informed me about price rise (at worst £2.70) and while I can't speak for anyone else it would appear that it has for a number of others?

They haven't given me the option to cancel (option b) agreed but under existing rules I consider that unnecessary as I can now cancel now if I wish (I personally won't) and it would currently still be more than the 'three days'.

And even then they could be following option c:

c) where the revised indicative price is higher or less than the price stated at the time of booking we may leave your booking unchanged.

I assume this option leaves it up to you to decide what to do?

So yes I do think the club has followed its T&C. Others may disagree and may want to wait to see which sites and prices are affected and that's their choice,

Also notice the T&C's state In such circumstances, the following may apply:

I concede that statement appears far too loose and option c may appear to be a 'get out of jail card' and doesn't require the club to do anything about offering the option to cancel when they raise prices but they are both there and anyone booking has agreed to be bound by them.

A numbers of posts appear to have made their minds up one way or the other.

Posted on 01/04/2022 21:26

and given anyone enough information to decide what to do.

Can I just quote myself before someone jumps in, should have added if they have received the email and/or read this thread - apologies

Wherenext replied on 01/04/2022 21:28

Member

Wherenext

Campervanner

Posted on 01/04/2022 21:02 by

There are serious and very dangerous things going on in the world but there normally are and if we take your point to its logical conclusion we may as well shut the forum down. We are here to discuss our hobby trivial though it may be but it doesn't mean we none of us care.

Posted on 01/04/2022 21:28

I'm specifically talking here about monetary matters and I'm not particularly thinking of any one person just a general feeling of triviality about a possible £0.70 increase per day in ones leisure spend when thousands of pounds are spent on the C'vans/Mhomes delivering us the leisure.

Is it worth 30 pages of comments?

Not personally asking for anything apart from a bit of perspective from people.

Carry on for another 30 pages if you feel the need.

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