Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

replied on 23/03/2022 08:35

Posted on 23/03/2022 08:35

The user and all related content has been Deleted User

replied on 23/03/2022 08:39

Posted on 23/03/2022 08:13 by young thomas

WTG, a simple way of managing this would be to connect to EHU but to turn the van's battery charger off.

you now have the situation where the 12v system is supported by solar only and can be used for water pump, heating fan (if reqd), charging iPads, phones etc, running tv etc...no mains involved at all. We even charge our Ebike batteries from 12v via an inverter.

however, with the mains plugged in, if desired you could (say) boil a kettle, run a hairdryer, both short term usage items.

at least like this, all the 12v usage would be coming from sunshine and not from the bollard.

if that bollard were metered, you'd see a significant reduction in usage.

If one has even a simple solar system, there really no need to (say) plug an iPad charger into the mains...when it can be done for free from a solar powered 12v socket.

Posted on 23/03/2022 08:39

The user and all related content has been deleted

Rufs replied on 23/03/2022 09:03

Posted on 22/03/2022 19:42 by Tinwheeler

Should he? Like Steve, we have our heating on overnight at a reduced temperature whether home or away. I didn’t realise it was against the rules decreed by Rufs as I thought it was a matter of personal choice. 🤷🏻‍♂️

Posted on 23/03/2022 09:03

easy to be flippant TW. My post was a bit tongue in cheek, but having said that, I am sure there will be members out there who regularly spend 100 nights away per year, who are now counting the pennies and wondering if they can afford the extra £200, not saying that you wanting to be cosy is the only cause of this increase, or that you not wanting to give up wanting to be cosy is going to have any significant bearing in the short term.laughing

My dogs love there digestive biscuit with tea in bed in the morning laughing

peedee replied on 23/03/2022 09:04

Posted on 23/03/2022 08:13 by young thomas

WTG, a simple way of managing this would be to connect to EHU but to turn the van's battery charger off.

you now have the situation where the 12v system is supported by solar only and can be used for water pump, heating fan (if reqd), charging iPads, phones etc, running tv etc...no mains involved at all. We even charge our Ebike batteries from 12v via an inverter.

however, with the mains plugged in, if desired you could (say) boil a kettle, run a hairdryer, both short term usage items.

at least like this, all the 12v usage would be coming from sunshine and not from the bollard.

if that bollard were metered, you'd see a significant reduction in usage.

If one has even a simple solar system, there really no need to (say) plug an iPad charger into the mains...when it can be done for free from a solar powered 12v socket.

Posted on 23/03/2022 09:04

It could depend on the configuration of your vans electrics. I don't think the switch on my battery charger is accessible. Doing so would also not effect the fridge, you would have to ensure this was manually set to run off gas. In short I think you would have to understand the distribution of the 230v system in order to decide what is best for you. The Club does not have any metered EHU points so it is lirrelevent. until they do but thanks for the response.

peedee

Rufs replied on 23/03/2022 09:10

Posted on 22/03/2022 20:55 by DavidKlyne

It depends what system is employed. I take your point about site staff needing to be involved as often receptions are closed as most of us leave in the morning! 

There are probably four methods that could be employed:-

1) A manual reading when you arrive and another when you leave. Very labour intensive and can cause delays in leaving whilst you wait for a member of staff to be available.

2) Electronic monitoring from reception. They make a note of which pitch you are on the day you arrive. On morning of departure you make your way to reception, they tell you how much you have used and you pay. Still requires reception staff to be available, probably all morning.

3) Coin operated electric connections. You plug your lead in  and hope the person before has left you some credit but otherwise you top up with coins. Perhaps a possibility that you could select an amount of Kw's and pay by card. Coins could be inconvenient to both members and staff.

4) A system where you buy preloaded cards in different denominations which you slot into the bollard and remove at the end of your stay with use deducted from the card memory. There would be a need for availability of such cards onsite, perhaps a vending machine? 

5) A more advance system could be that when you plug into the bollard it is locked in place, to be released by payment either by smart phone or credit card.

Any other ideas?

David 

 

Posted on 23/03/2022 09:10

David, apart from number 5, i have been on sites where these methods have been deployed, however , they were all commercial sites where, as i remember, reception was manned e.g. 0800 - 2000 hrs by reception staff, not wardens who are expected to be jack of all trades, not advocating the club now employ permanent reception staff as this would probably mean another increase in site fees. dont recall ever having a problem with 1 thru 4.

 

DEBSC replied on 23/03/2022 09:38

Posted on 23/03/2022 09:38

Until the Club introduces meters for electric the prices will just continue to go up. Not all but there are many of those who will now think, we’ll Im paying a higher price for my pitch now so I will get my monies worth and use as much electric as I want. It will just be a vicious circle of more electric used and higher prices until meters just have to be introduced.

young thomas replied on 23/03/2022 09:42

Posted on 22/03/2022 20:55 by DavidKlyne

It depends what system is employed. I take your point about site staff needing to be involved as often receptions are closed as most of us leave in the morning! 

There are probably four methods that could be employed:-

1) A manual reading when you arrive and another when you leave. Very labour intensive and can cause delays in leaving whilst you wait for a member of staff to be available.

2) Electronic monitoring from reception. They make a note of which pitch you are on the day you arrive. On morning of departure you make your way to reception, they tell you how much you have used and you pay. Still requires reception staff to be available, probably all morning.

3) Coin operated electric connections. You plug your lead in  and hope the person before has left you some credit but otherwise you top up with coins. Perhaps a possibility that you could select an amount of Kw's and pay by card. Coins could be inconvenient to both members and staff.

4) A system where you buy preloaded cards in different denominations which you slot into the bollard and remove at the end of your stay with use deducted from the card memory. There would be a need for availability of such cards onsite, perhaps a vending machine? 

5) A more advance system could be that when you plug into the bollard it is locked in place, to be released by payment either by smart phone or credit card.

Any other ideas?

David 

 

Posted on 23/03/2022 09:42

David, real world example. We left our Spanish winter site on Saturday lunchtime having only decided to leave that morning.

I Strolled to the office, said we were leaving...30 seconds later I had paid the separate leccy bill (tiny) and within a minute had paid the outstanding camping bill. Thanks, have a nice journey.

it really is that simple.

the club could still have us customers pay in advance for pitches but in arrears for leccy...with a decent system it really is a simple as I described.

the actual bollard has a mirror meter unit display so the customer can evaluate their bill prior to paying.

AD is correct in that, while some folk won't be 'comfortable', it does focus the mind, despite what some well heeled members might say.

DavidKlyne replied on 23/03/2022 09:48

Posted on 23/03/2022 09:10 by Rufs

David, apart from number 5, i have been on sites where these methods have been deployed, however , they were all commercial sites where, as i remember, reception was manned e.g. 0800 - 2000 hrs by reception staff, not wardens who are expected to be jack of all trades, not advocating the club now employ permanent reception staff as this would probably mean another increase in site fees. dont recall ever having a problem with 1 thru 4.

 

Posted on 23/03/2022 09:48

Rufs

I suppose we shouldn't get too carried away in presupposing the Club would be willing to  change its site operating methods? If they decided to go down the route of charging for electricity as a separate entity I imagine the would choose the system that impacted on staffing the least which might mean it might not be the best system? The ideal time to introduce individual charging would be when they refurbish a site because more than certainly the electric system would also be upgraded at the same time. So an ideal opportunity to test some form of metering? They might worry, of course, that members might be reluctant to use a site with that method of charging having spent a fortune upgrading the site, whereas if it was nationwide there would be no choice?

David

young thomas replied on 23/03/2022 09:56

Posted on 23/03/2022 09:04 by peedee

It could depend on the configuration of your vans electrics. I don't think the switch on my battery charger is accessible. Doing so would also not effect the fridge, you would have to ensure this was manually set to run off gas. In short I think you would have to understand the distribution of the 230v system in order to decide what is best for you. The Club does not have any metered EHU points so it is lirrelevent. until they do but thanks for the response.

peedee

Posted on 23/03/2022 09:56

The Sargent units used by many UK brands have a charger button on the PSU.

The CBE electrics used on our van and many Continental brand use a charger with an OFF button.

I agree with the fridge comment, I had switched mine to cheaper (than electric) Spanish gas.

I also agree it's a moot point, the club 'way' is just to put up prices...

however, if it's a simple operation to turn it off, then plugging small phones, laptops, tablets and TV into 12v rather than mains will save 'the club' a fair bit across a full site, and a customer that amount if they are on a metered site as we were.

im now in France where the site (ACSI) has inclusive leccy....so I don't use 'my' gas...

it's all about flexibility, I just with CC could allow some of its geared up customers the opportunity to be a bit more flexible and deliver a win-win.

DavidKlyne replied on 23/03/2022 09:57

Posted on 23/03/2022 09:42 by young thomas

David, real world example. We left our Spanish winter site on Saturday lunchtime having only decided to leave that morning.

I Strolled to the office, said we were leaving...30 seconds later I had paid the separate leccy bill (tiny) and within a minute had paid the outstanding camping bill. Thanks, have a nice journey.

it really is that simple.

the club could still have us customers pay in advance for pitches but in arrears for leccy...with a decent system it really is a simple as I described.

the actual bollard has a mirror meter unit display so the customer can evaluate their bill prior to paying.

AD is correct in that, while some folk won't be 'comfortable', it does focus the mind, despite what some well heeled members might say.

Posted on 23/03/2022 09:57

BB 

You paint a very easy picture of what it could be like. However its not the full picture especially if you tour in the likes of Germany where metering is quite common and not only in the winter months. On quite a few occasions our departure has been delayed because of waiting for site staff having to release us from the electric point, locked cupboard. I would agree that  paying on arrival for you pitch doubles up on the amount of work but I can't see the Club changing that as in the UK it is almost universal that you either pay on arrival or in advance of arrival. 

David

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