Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

SeasideBill replied on 22/03/2022 19:48

Posted on 22/03/2022 18:30 by SteveL

As I pay the asking price I’m fairly sure I am paying for my electricity usage not you SB. You are of course free to do what you want and freeze at night. We on the other hand will have the heating on at a reduced level.

Posted on 22/03/2022 19:48

Excessive and unnecessary use of electricity inflates the overall bill and we all get to pay a share of that in site fees, especially when the system prevents opt out for those who couldn’t care less about mains electricity. Might be a minority, who knows, but largely ignored. 

mickysf replied on 22/03/2022 20:25

Posted on 22/03/2022 20:25

Ah, now I see the flaw in metered lecky. The payment on leaving site having had that meter read. Staff will need to be available to read meter on pitches and take payments.  Time consuming and time specific. We would have to book our leaving slot, oh I feel for those poor staff. 

EmilysDad replied on 22/03/2022 20:30

Posted on 22/03/2022 20:25 by mickysf

Ah, now I see the flaw in metered lecky. The payment on leaving site having had that meter read. Staff will need to be available to read meter on pitches and take payments.  Time consuming and time specific. We would have to book our leaving slot, oh I feel for those poor staff. 

Posted on 22/03/2022 20:30

 but as said upthread, it's possible to charge accordingly without the need to leave the office .... maybe send you the invoice after you've left site

replied on 22/03/2022 20:39

Posted on 22/03/2022 20:25 by mickysf

Ah, now I see the flaw in metered lecky. The payment on leaving site having had that meter read. Staff will need to be available to read meter on pitches and take payments.  Time consuming and time specific. We would have to book our leaving slot, oh I feel for those poor staff. 

Posted on 22/03/2022 20:39

The user and all related content has been Deleted User

mickysf replied on 22/03/2022 20:51

Posted on 22/03/2022 20:51

Thanks for the clarifications AD & ED. If payment for pitch, electricity is in retrospect I get it but allowing free use overnight for one night of your stay defeats the object completely. How about this, how about a one charge fits all regardless of how much you draw!

DavidKlyne replied on 22/03/2022 20:55

Posted on 22/03/2022 20:25 by mickysf

Ah, now I see the flaw in metered lecky. The payment on leaving site having had that meter read. Staff will need to be available to read meter on pitches and take payments.  Time consuming and time specific. We would have to book our leaving slot, oh I feel for those poor staff. 

Posted on 22/03/2022 20:55

It depends what system is employed. I take your point about site staff needing to be involved as often receptions are closed as most of us leave in the morning! 

There are probably four methods that could be employed:-

1) A manual reading when you arrive and another when you leave. Very labour intensive and can cause delays in leaving whilst you wait for a member of staff to be available.

2) Electronic monitoring from reception. They make a note of which pitch you are on the day you arrive. On morning of departure you make your way to reception, they tell you how much you have used and you pay. Still requires reception staff to be available, probably all morning.

3) Coin operated electric connections. You plug your lead in  and hope the person before has left you some credit but otherwise you top up with coins. Perhaps a possibility that you could select an amount of Kw's and pay by card. Coins could be inconvenient to both members and staff.

4) A system where you buy preloaded cards in different denominations which you slot into the bollard and remove at the end of your stay with use deducted from the card memory. There would be a need for availability of such cards onsite, perhaps a vending machine? 

5) A more advance system could be that when you plug into the bollard it is locked in place, to be released by payment either by smart phone or credit card.

Any other ideas?

David 

 

davetommo replied on 22/03/2022 21:02

Posted on 22/03/2022 19:13 by Rufs

You should try a couple of Douvalays and when you wake in the morning stick your hand out and switch on the heating before your get out from your Douvalay to make tea in bedlaughing

Posted on 22/03/2022 21:02

That’s another 2 hours in bed waiting for the Alde heating with cold water to reheat.

mickysf replied on 22/03/2022 21:28

Posted on 22/03/2022 20:55 by DavidKlyne

It depends what system is employed. I take your point about site staff needing to be involved as often receptions are closed as most of us leave in the morning! 

There are probably four methods that could be employed:-

1) A manual reading when you arrive and another when you leave. Very labour intensive and can cause delays in leaving whilst you wait for a member of staff to be available.

2) Electronic monitoring from reception. They make a note of which pitch you are on the day you arrive. On morning of departure you make your way to reception, they tell you how much you have used and you pay. Still requires reception staff to be available, probably all morning.

3) Coin operated electric connections. You plug your lead in  and hope the person before has left you some credit but otherwise you top up with coins. Perhaps a possibility that you could select an amount of Kw's and pay by card. Coins could be inconvenient to both members and staff.

4) A system where you buy preloaded cards in different denominations which you slot into the bollard and remove at the end of your stay with use deducted from the card memory. There would be a need for availability of such cards onsite, perhaps a vending machine? 

5) A more advance system could be that when you plug into the bollard it is locked in place, to be released by payment either by smart phone or credit card.

Any other ideas?

David 

 

Posted on 22/03/2022 21:28

Thanks DK, a couple of possibilities there, 4&5 being the most sensible in my view but the more techy the more costly I reckon. Not an absolute no but not an immediate answer across the network to the problems we face this ‘minute’. As with most issues the more we discuss, the better our understanding of the associated challenges which of course modifies our perceptions, well, for some of us!

SteveL replied on 22/03/2022 22:00

Posted on 22/03/2022 22:00

Rufs said….

ok i will admit they are probably in the minority, but this post is all about increased site fees to cover the additional costs of electricity, but correct me if I am wrong, but there is at least one Motorhome owner on this post who it would appear is not willing to give up having his central heating on overnight, even when we lived and caravaned in Scotland we have never had the heating on overnight, and for the record we dont watch tv or have dvds in the van, and we could surely manage on a 10amp or maybe less supply which we should perhaps all be considering, if we are to reduce pitch fees.

What you choose to do re overnight heating is your affair. However, I make no apology for using a service for which I am paying, as I do at home. We also manage on 10 amps or less, where this is all that’s available. As we use gas for cooking and don’t have any electric appliances such as a kettle, toaster etc, even if we put everything on full, our load would only total 10 amps. Last year we did about 90 nights on CAMC sites and accept the pricing. Although given the change in T&C’s, the C&CC is likely to get more of our business in future.

nelliethehooker replied on 22/03/2022 22:03

Posted on 22/03/2022 21:02 by davetommo

That’s another 2 hours in bed waiting for the Alde heating with cold water to reheat.

Posted on 22/03/2022 22:03

Rubbish, it will heat the water up within 30 mins from not having the heating on after going to bed. 

near Malvern Hills Club Campsite Member photo by Andrew Cole

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