Early arrivals - action at last?

Tinwheeler replied on 03/09/2022 12:51

Posted on 03/09/2022 12:51

I’ve said several times when we’ve discussed the issue of early arrivals that, in my opinion, the only effective way to deal with recalcitrant 'offenders' is to apply membership sanctions.

I’ve been reading elsewhere of a CAMC member who, it’s reported, has had his club membership suspended by the Site Manager due to arriving early at Hillhead and refusing to leave despite being requested to do so by that Site Manager.

In this case it seems to have been the member's own lack of planning and forethought which resulted in his early arrival so it’s not a case of there being any extenuating circumstances.

Obviously only one side of the story is given and we need to keep open minds but, if this is factual, it would appear that the club is using its teeth in an effort to enforce the no arrivals before 1300 rule. Perhaps this is what is needed to get the message across.

brue replied on 04/09/2022 14:25

Posted on 03/09/2022 20:54 by DavidKlyne

I have seen and read the post on the other forum and it seemed to me the poster did so without rancour. He explained the situation. He, apparently, kept his calm but stood his ground. We can only take what people post at face value. His argument was that having arrived, what was it 5/10 minutes early because he had made better progress than he was expecting having only travelled from a nearby Club site despite leaving there as late as he could. Despite there being plenty of room for him, and others. to wait until the barrier opened at 1.00pm he was asked to leave which he initially refused to do. A more senior member of staff came to speak to him and said if he did not leave he would suspend his membership. He again refuses and I assume the member of staff put into action what he said he would do. The member left the site but did not return and the Club lost an income of £449. So that is it in a nutshell. 

Personally I think the whole saga, if it is accurate, is somewhat stupid.  I don't believe site staff would act in such a way if they had not had instructions from HQ to do so. Is the CMC a customer friendly organisation, does it actually care whether people remain members. I am not sure whether this person intends to remain a member but who could blame him if he didn't along with all those others who having had a bad experience at this particular site have suggested they won't remain members. We will never know of course.

David

Posted on 04/09/2022 14:25

Agree with your comments David. You are all spared further thoughts from me as I've just lost a long post! wink

However the reviews for Hillhead this summer speak for themselves.

I can only compare the action of CAMC management towards staff to that of a night club employing bouncers! What is the point of arrival lanes if they're not put into use, especially in such an awkward and unsafe arrival spot like Hillhead.

Have senior management tried these actions for themselves?!

And yes of course everyone should try to arrive on or after the stated time but it's not a major incident if they time things within a few minutes either way.

 

Cornersteady replied on 04/09/2022 14:25

Posted on 04/09/2022 13:57 by EmilysDad

But at least they wouldn't have turned you around & told you to go away till the store opened. You'd be able to wait in their car park.

Posted on 04/09/2022 14:25

well but not the same as usually argos don't own the car park and/or waiting in the car park wouldn't cause any queues with large outfits.

But as always as been stated if one agrees to the T&C why should they break them or think they don't apply? Plenty of other sites out there we're told?

This member knew how long it would take and as posted upthred there are plenty of places to wait, some just outside their starting site.

JVB66 replied on 04/09/2022 14:28

Posted on 04/09/2022 13:10 by Tinwheeler

I can’t agree with you that the person in question here's arrival was "a consequence of circumstances". Or rather, it appears it was but those circumstances seem to be self made. Whether deliberately or unintentionally he seems to have miscalculated his journey time which resulted in early arrival. He also appears to have made no attempt to leave Exeter later which he could have done as there is ample parking outside the site and this compounded the apparent error.

I think the club has probably found it necessary to enforce an across the board ruling due to the increase in LV ownership and, as explained by TDA, there is no longer leeway for wardens to bend the rules. Two lanes for arrivals, maybe, but we've already covered the ground of needing standardisation as sites differ.

Finally, I’m shocked that you of all people should refer to a member of site staff in such derogatory terms. I don’t think any of us can condemn either party in this incident with any certainty as we are reacting to a reported story and we were not party to the event. As I said in my OP, we need to keep open minds as we comment here.

Posted on 04/09/2022 14:28

We have met in the past in this club, what some would call "jobs worth"  normally those those who have not been in responsible jobs and given a bit of that it goes to their heads 

As for the member in question as I posted ,the journey from Exeter to Hillhead can be good or dependent on time of day and as it seems during the busiest time of year in Devon an absolute nightmare as we have encountered  even after the relief  road was opened ,as as stated at our second home "All departures by 1200"  and as for asking if a later departure.is possible  we have encountered the negative as "your pitch will  need to be checked before we can use it again?" We were on a hardstand?!!!!  So common sense is it seems ,in very short order recently 

Cornersteady replied on 04/09/2022 14:32

Posted on 04/09/2022 14:28 by EmilysDad
Content has been removed.

Posted on 04/09/2022 14:32

What has Southport got to do with it?

I would expect the wardens' powers to start/end at the any site's entrance, as anyone using a site agrees to. So being allowed to waiting outside is not the warden's problem or concern it's the driver's and/or the police.

JVB66 replied on 04/09/2022 14:33

Posted on 04/09/2022 14:25 by Cornersteady

well but not the same as usually argos don't own the car park and/or waiting in the car park wouldn't cause any queues with large outfits.

But as always as been stated if one agrees to the T&C why should they break them or think they don't apply? Plenty of other sites out there we're told?

This member knew how long it would take and as posted upthred there are plenty of places to wait, some just outside their starting site.

Posted on 04/09/2022 14:33

As most Argos stores are now in a Sainsbury supermarket then it most probably be Free for about two hours 

Cornersteady replied on 04/09/2022 14:37

Posted on 04/09/2022 14:28 by JVB66

We have met in the past in this club, what some would call "jobs worth"  normally those those who have not been in responsible jobs and given a bit of that it goes to their heads 

As for the member in question as I posted ,the journey from Exeter to Hillhead can be good or dependent on time of day and as it seems during the busiest time of year in Devon an absolute nightmare as we have encountered  even after the relief  road was opened ,as as stated at our second home "All departures by 1200"  and as for asking if a later departure.is possible  we have encountered the negative as "your pitch will  need to be checked before we can use it again?" We were on a hardstand?!!!!  So common sense is it seems ,in very short order recently 

Posted on 04/09/2022 14:37

But it's stated in the rules that it doesn't have to be on a pitch, or the pitch you've been on. So perhaps had they told the site staff the reason for wanting for wait 30 minutes they might have allowed to wait somewhere even if hitched up. If not then as said plenty of places to wait just outside the site on the laybys after that.

Cornersteady replied on 04/09/2022 14:39

Posted on 04/09/2022 14:33 by JVB66

As most Argos stores are now in a Sainsbury supermarket then it most probably be Free for about two hours 

Posted on 04/09/2022 14:39

Indeed but I've haven't seen many car plus caravans and they are usually manged but an outside parking company.

EmilysDad replied on 04/09/2022 14:42

Posted on 04/09/2022 14:32 by Cornersteady

What has Southport got to do with it?

I would expect the wardens' powers to start/end at the any site's entrance, as anyone using a site agrees to. So being allowed to waiting outside is not the warden's problem or concern it's the driver's and/or the police.

Posted on 04/09/2022 14:42

Southport is a site that has a quiet public cul-de-sac outside .... playing devil's advocate. Will a warden try to move on an early MH/caravan?

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