Fault with CL search engine

Benji66 replied on 23/04/2016 09:54

Posted on 23/04/2016 09:54

I realise that a previous discussion on this issue has been moved by a champion, however, as a CL owner I feel that it is important to flag up in this thread that the CL search engine is not locating any sites in England at present. We are still out here and hopefully this problem will be addressed ASAP!

brue replied on 24/04/2016 20:37

Posted on 24/04/2016 20:37

A sad state of affairs, much better to have a web site working properly rather than a TV programme featuring the Chairman doing silly things. Appears to be the CC have the wrong priorities.Sad

Takethedogalong replied on 24/04/2016 20:49

Posted on 24/04/2016 20:49

Yep, we need to rally round the CL owners and use the old fashioned method at the very least, but I posted because I am getting heartily fed up of things on the website not working, and if as many members as possible register their concerns, along with the CL owners, then the Club will get the message about prioritising this and getting something sorted with the website. It really isn't good enough, as someone else pointed out this is a 24/7 leisure industry, a multi million pound business with a million members!

I don't want an apologetic email, save time and just fix the bloody thing!

Oneputt replied on 24/04/2016 21:40

Posted on 24/04/2016 21:40

IMO CL's are the jewel in the crown of the CC.  I think CL owners have been treated with disdain by the CC.  You can bet your bottom dollar that had the IT problem affected main club sites in England the IT department would be working massive overtime To rectify.  What I can't fathom is why only English sites have been taken down on what is essentially an alphabetical listing.

EmblemVilla replied on 25/04/2016 07:52

Posted on 25/04/2016 07:52

Can I take this opportunity to make what I feel is a valid point. As nth has pointed out, any CL owners who joined the network in the last 18 months will not be in the hand book, so no way of advertising there.Surely it would be better for all to update important information on an annual basis. Fortunately for us, word of mouth is a great thing, we have had new guests from this, guests who don't use computers, people who are wairy of modern technologies. EV

DSB replied on 25/04/2016 08:33

Posted on 25/04/2016 08:33

I noticed this problem last night, specifically with regard to the app and have reported it to the person who deals with the apps.  Hopefully, when he looks at it, he will realise that it is a 'whole site' problem and refer it on to the relevant person.

Thanks for pointing it out.  Hopefully it will be fixed soon.

David 

DSB replied on 25/04/2016 08:44

Posted on 25/04/2016 08:44

I've just sent another email to the sites app person explaining that it is a 'whole site' problem.  I've asked him to pass the information on to the appropriate person just in case they are not aware, so that it can be dealt with.

David 

Surfer replied on 25/04/2016 09:13

Posted on 25/04/2016 09:13

 

I HAVE BEEN SERCHING CL ENGLANDS FOR 2 DAYS AND NOTHING WHAT A WASTE OF MONEY TO BE A MEMBER AND NOT FIND A ENGLAND LISTING FOR CL SITES  THINK I WILL JOIN A NEW CLUB  WASTE OF MONEY

Why don't you just look in your site directory & site map for a site in the area you want to visit? All, apart from those open within the last 18mths, will be in there. It may take a bit longer than normal, but it's not the end of the world if you are desparate to find a CL.

We are all paying to have a functional website and a competent IT team!  However what would most people do if Facebook or Twitter went down for a weekend?  Are we too reliant on technology?

Oneputt replied on 25/04/2016 09:37

Posted on 25/04/2016 09:37

Yes we used to do without all the tech toys, however in the last 30/40 years we have been persuaded to use the tech and unfortunately there are people around now who have never used 'old fashioned methods'  I don't blame them,in this case it's the fault of the CC for failing to provide the service that a 24/7/365 liesure industry requires.

 

RochelleCC replied on 25/04/2016 09:43

Posted on 25/04/2016 09:43

Hi everyone,

Our web team are aware of the problem and are working on this today. We apologise for any incovenience caused.

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