Posted on 23/04/2016 09:54
I realise that a previous discussion on this issue has been moved by a champion, however, as a CL owner I feel that it is important to flag up in this thread that the CL search engine is not locating any sites in England at present. We are still out here and hopefully this problem will be addressed ASAP!
Posted on 25/04/2016 09:55
Thanks Rochelle.
When it is known could we be told what caused the problem and what steps are being taken to prevent it happening again.
Could you also explain what out of hours cover is provided for the website and to whom should we report out of hours problems.
This is a busy time for bookings for CL owners and this failure has resulted in lost bookings and a great deal of inconvenience.
Alan
Posted on 25/04/2016 10:25
Hi
Just went to check my site details as requested by CC to check and update by Mid may for the new 2017/18 Directory and still not working. I used chat and they said know of issue use the Directory!
So it looks as it been down for over 2 days from this thread with a bank holiday comming up. Hopefully back up by May!
John Clifton
NEWTON GROVE, Barford Road, South Newington, BANBURY, OX15 4LN
E: newton.grove@btconnect.com
P: 07941 747864
W: newtongrove.co.uk
Posted on 25/04/2016 10:54
Hi everyone,
Our web team are aware of the problem and are working on this today. We apologise for any incovenience caused.
Thanks for your response Rochelle. I have just had a response to my email too - I was just about to write a similar response.
David
Posted on 25/04/2016 11:30
We apologise for any incovenience caused
Obviously not your fault and you are apologising on behalf of the CC 
but is there going to be an explanation as to why it was allowed to
be 'broken' for the duration of the weekend?
As the CL network is important to many, and with the BH approaching, should this be allowed to happen. Whatever happened to 24/7 coverage, is no-one on call for web service outage?
Posted on 25/04/2016 12:10
Hi all,
The Web Team have notified me that the problem with the England-based CLs search engine has now been rectified.
Thanks
One ahead of me again Rochelle.... 
However.... the main site is working but the app still isn't yet populating. If you are using the app, hang fire for the moment - they are working on this as we speak!
David
Benji66
Caravanner