Fault with CL search engine

Benji66 replied on 23/04/2016 09:54

Posted on 23/04/2016 09:54

I realise that a previous discussion on this issue has been moved by a champion, however, as a CL owner I feel that it is important to flag up in this thread that the CL search engine is not locating any sites in England at present. We are still out here and hopefully this problem will be addressed ASAP!

AlanGL7 replied on 24/04/2016 18:58

Posted on 24/04/2016 18:58

At this time of year I expect to get at least 1 booking most days and especially at weekends. Guess what...not a single booking since the website went down! And yes I am tearing my hair out!

Alan

PS my website is still working and despite being on holiday am still keeping it up to date!

www.greenacrescl.co.uk

ColDeb replied on 24/04/2016 19:01

Posted on 24/04/2016 19:01

A 24/7 business that doesn't have IT cover over a weekend in this day & age is unbelievable. If I was a CL owner I'd be extremely miffed.

flo123 replied on 24/04/2016 19:16

Posted on 24/04/2016 19:16

I thought I was going mad lol. I was just about to put a post on about the faulty CL search. Sick of seeing the names and archive.

cl will loose business this needs fixing.

NicolaW replied on 24/04/2016 19:37

Posted on 24/04/2016 19:37

I too am a CL owner and, like Alan, I am on holiday in my caravan, we've been away since last Wednesday and home tomorrow. I have my mobile with me which receives my emails and in the van is my laptop from which I manage my online booking system. I can also dial into my home phone to pick up any messages and return calls, as I did yesterday. On a Saturday and Sunday too shock horror!!  I am shocked by the lack of support from HO regarding this technical glitch.

If you would like to visit us but can't find us on the search facility at present, take a look at our website where you can email from or book online.

Nicola
www.skybarnfarm.co.uk
Telephone: 01522 681218
Email: enquiries@skybarnfarm.co.uk
Site 1026, page 400 of the 2015/2016 Sites Directory

 

HBHF replied on 24/04/2016 19:54

Posted on 24/04/2016 19:54

As a CL owner I feel a bit of a second rate citizen with regards to the Club website, we are hidden away on the main site and now on the APP the default search always favours the Club sites when a considerable amount of members don’t use Club sites and are only members to use the CL network and now we have been completely wiped out for the last two days.

The Club has over 900 staff and an annual turnover of around £100 million and IT department that doesn’t work at weekends?

Thank you Caravan Club!

Andrew & Sarah

Higher Bochym Farm

Helston Cornwall

www.the-sea.net

forsythia replied on 24/04/2016 20:00

Posted on 24/04/2016 20:00

How very frustrating, trying to book a particular C.L site but to no avail, getting very annoyed might just give up !!!!!!!!!!!!

OLDLOB replied on 24/04/2016 20:03

Posted on 24/04/2016 20:03

I HAVE BEEN SERCHING CL ENGLANDS FOR 2 DAYS AND NOTHING WHAT A WASTE OF MONEY TO BE A MEMBER AND NOT FIND A ENGLAND LISTING FOR CL SITES  THINK I WILL JOIN A NEW CLUB  WASTE OF MONEY

nelliethehooker replied on 24/04/2016 20:32

Posted on 24/04/2016 20:32

How very frustrating, trying to book a particular C.L site but to no avail, getting very annoyed might just give up !!!!!!!!!!!!

Why don't you just look the site up in your site directory? All the info you'd need to book the site will be in there, unless of course it's a CL that's only recently, within the last 18mths, been opened.

nelliethehooker replied on 24/04/2016 20:35

Posted on 24/04/2016 20:35

 

I HAVE BEEN SERCHING CL ENGLANDS FOR 2 DAYS AND NOTHING WHAT A WASTE OF MONEY TO BE A MEMBER AND NOT FIND A ENGLAND LISTING FOR CL SITES  THINK I WILL JOIN A NEW CLUB  WASTE OF MONEY

Why don't you just look in your site directory & site map for a site in the area you want to visit? All, apart from those open within the last 18mths, will be in there. It may take a bit longer than normal, but it's not the end of the world if you are desparate to find a CL.

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