Posted on 17/03/2023 09:49
sorry folks this may have been discussed elsewhere but the search engine on this site is rubbish...anyway my problem...tried to renew my membership today online using a one off payment not direct debit and it says web site not found, am i doing it right just clicked thru from my profile renew membership ?????
Posted on 18/03/2023 08:44 by brueRufs. Happy to hear an actual renewal price and be proved wrong so no further additional £10 booking fees? That's OK then and some of us will save £10 overall by using DD.
Edit thanks Ina too.
Posted on 18/03/2023 09:38
No probs Brue, thanks to you i did some searching around on the club site and came up with this
"Save hundreds of pounds at the supermarket every year
Make big savings week on week at your local supermarket with discounts of up to 6% available. Simply order a discounted digital voucher or reloadable gift card for your go-to supermarket to start saving today!"
was introduced in Feb, had not seen it before but worth looking into
Posted on 18/03/2023 08:24 by brueYou will get a reminder about the DD and about non DD membership, the money can't be taken in advance customers of any payment schemes have to be informed of impending transactions or payments due including payment dates.
It's up to members if they want to pay the extra £10 for non DD.
Posted on 21/03/2023 12:36
Hi Rufs, I'm sorry you have been experiencing problems with this. I have spoken to our membership team who have advised it's an issue that members are experiencing currently and it has been raised with our technical team to resolve and rectify as soon as possible.
Posted on 21/03/2023 12:36 by RowenaHi Rufs, I'm sorry you have been experiencing problems with this. I have spoken to our membership team who have advised it's an issue that members are experiencing currently and it has been raised with our technical team to resolve and rectify as soon as possible.
Posted on 18/03/2023 09:38 by RufsNo probs Brue, thanks to you i did some searching around on the club site and came up with this
"Save hundreds of pounds at the supermarket every year
Make big savings week on week at your local supermarket with discounts of up to 6% available. Simply order a discounted digital voucher or reloadable gift card for your go-to supermarket to start saving today!"was introduced in Feb, had not seen it before but worth looking into
Posted on 21/03/2023 13:40 by TakethedogalongThere’s a thread about it somewhere Rufs, might be under Club Services. Make sure you read the small print.
Posted on 21/03/2023 13:39 by EmilysDad... and it has been raised with our technical team to resolve and rectify as soon as possible.
we could be waiting a while then ..... 🙄
Posted on 21/03/2023 12:36 by RowenaHi Rufs, I'm sorry you have been experiencing problems with this. I have spoken to our membership team who have advised it's an issue that members are experiencing currently and it has been raised with our technical team to resolve and rectify as soon as possible.
Posted on 23/03/2023 13:57 by RufsHi Rowena, just to let you know this is still an issue, I am now thinking that the club do not care if members just walk away,
Posted on 25/03/2023 14:12
amazing 1 week on and still this facility does not work, must be getting soft in my old age as i filled in the form and sent by post, costs you more this way as the club very kindly send you an unstamped reply envelope
what i did notice is that even though i was logged on, when you select "renew" it sends you to the log on page then you have to go through the process again, but when you hit "pay now" it still sends you to an incorrect web page
and the response from the club is deafening
3 people like this
Rufs
Caravanner