Renewing Membership

Rufs replied on 17/03/2023 09:49

Posted on 17/03/2023 09:49

sorry folks this may have been discussed elsewhere but the search engine on this site is rubbish...anyway my problem...tried to renew my membership today online using a one off payment not direct debit and it says web site not found, am i doing it right just clicked thru from my profile renew membership ?????

Rufs replied on 17/03/2023 16:30

Posted on 17/03/2023 15:55 by brue

DD is also £10 cheaper. Why pay more? wink

Posted on 17/03/2023 16:30

Not if in 12 months time  you no longer want to be a member and you dont remember to cxl your DD for whatever reason. frown

Tinwheeler replied on 17/03/2023 16:30

Posted on 17/03/2023 15:55 by brue

DD is also £10 cheaper. Why pay more? wink

Posted on 17/03/2023 16:30

Isn’t that only the first year? It includes a £10 joining fee for non DD payers.

InaD replied on 17/03/2023 16:37

Posted on 17/03/2023 15:55 by brue

DD is also £10 cheaper. Why pay more? wink

Posted on 17/03/2023 16:37

That's not the case, brue.  Paying annually by credit card is the same price as DD; we don't have DD set up and pay each year by credit card, no difference in price.

Rufs, I last renewed our membership in November and had no problems paying by credit card, like you were/are trying to do; but that doesn't mean to say there aren't any problems today of coure, it's a few months ago now.

 

Rufs replied on 17/03/2023 17:03

Posted on 17/03/2023 16:37 by InaD

That's not the case, brue.  Paying annually by credit card is the same price as DD; we don't have DD set up and pay each year by credit card, no difference in price.

Rufs, I last renewed our membership in November and had no problems paying by credit card, like you were/are trying to do; but that doesn't mean to say there aren't any problems today of coure, it's a few months ago now.

 

Posted on 17/03/2023 17:03

thanks for input, not sure why a problem now, did speak to somebody on online chat, but less than useless, I renewed by caravan insurance today using the online facilities, no problem, am inclined not to bother renewing membership but not sure how that would affect my caravan insurance, and i have a hefty chunk of no claims discount so using CAMC is very favourable for me.

DavidKlyne replied on 17/03/2023 17:15

Posted on 17/03/2023 16:30 by Rufs

Not if in 12 months time  you no longer want to be a member and you dont remember to cxl your DD for whatever reason. frown

Posted on 17/03/2023 17:15

Surely though, if you were thinking of leaving the Club that thought would likely jog your memory to cancel membership DD? I accept that if you were only generally thinking that you might not continue with your membership that another years payment could slip through but if a decision was made, cancelling the DD would be part of that decision. Perhaps I am just too organised but to me both things go hand in hand.

David

JollyKernow replied on 17/03/2023 17:29

Posted on 17/03/2023 17:29

If you're in a forgetful mood just renew and sign up to direct debit, then after renewal cancel the direct debit. Simples.

JK

Rufs replied on 17/03/2023 17:37

Posted on 17/03/2023 17:29 by JollyKernow

If you're in a forgetful mood just renew and sign up to direct debit, then after renewal cancel the direct debit. Simples.

JK

Posted on 17/03/2023 17:37

Yup that did seem to be the easy way out when i cud not get it to work, but for me this just highlights how poor the club is at providing reliable online facilties, i cant belioeve that i am the only person who has experienced this particular problem and like me, how many have said s** it lets not bother renewing, and even more gauling is the lack of a positive response from the likes of online chat, very poor in my book,

Rufs replied on 17/03/2023 17:42

Posted on 17/03/2023 17:15 by DavidKlyne

Surely though, if you were thinking of leaving the Club that thought would likely jog your memory to cancel membership DD? I accept that if you were only generally thinking that you might not continue with your membership that another years payment could slip through but if a decision was made, cancelling the DD would be part of that decision. Perhaps I am just too organised but to me both things go hand in hand.

David

Posted on 17/03/2023 17:42

I think David there are lots of get out's for this issue, but this just highlights to me how poor the club is at providing a professional web site with all the facilities that work, and more importantly they dont seem to be aware when a particular feature is not working

brue replied on 17/03/2023 18:00

Posted on 17/03/2023 16:37 by InaD

That's not the case, brue.  Paying annually by credit card is the same price as DD; we don't have DD set up and pay each year by credit card, no difference in price.

Rufs, I last renewed our membership in November and had no problems paying by credit card, like you were/are trying to do; but that doesn't mean to say there aren't any problems today of coure, it's a few months ago now.

 

Posted on 17/03/2023 18:00

I'm only going on the advert InaD which says £59 for DD and £69 for credit and debit card. I use DD. smile

brue replied on 17/03/2023 18:02

Posted on 17/03/2023 16:30 by Tinwheeler

Isn’t that only the first year? It includes a £10 joining fee for non DD payers.

Posted on 17/03/2023 18:02

No it's added each year you renew. The incentive is to go with DD at the cheaper rate. You get a reminder so there's  no problem about forgetting.

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