Renewing Membership

Rufs replied on 17/03/2023 09:49

Posted on 17/03/2023 09:49

sorry folks this may have been discussed elsewhere but the search engine on this site is rubbish...anyway my problem...tried to renew my membership today online using a one off payment not direct debit and it says web site not found, am i doing it right just clicked thru from my profile renew membership ?????

Rufs replied on 17/03/2023 13:30

Posted on 17/03/2023 12:10 by Tinwheeler

You'll have tried ringing camc?

Posted on 17/03/2023 13:30

Tried online chat, about as much use as a chocolate teapot, not only is the club trying their hardest to discourage members from booking pitches etc, by using a totally out of date booking system, it would appear they are trying to discourage members from renewing membership, interestingly it appears to work if you want to set up a direct debit frown

Tinwheeler replied on 17/03/2023 13:49

Posted on 17/03/2023 13:49

The booking system may have issues but it can’t possibly be out of date. That description applies to the old one which could no longer be supported. 

Anyway, that's off topic. Try ringing as I suggested before. It’s quite simple really. Alternatively, you can fill in the renewal form you were sent and post it back.

Rufs replied on 17/03/2023 14:13

Posted on 17/03/2023 13:49 by Tinwheeler

The booking system may have issues but it can’t possibly be out of date. That description applies to the old one which could no longer be supported. 

Anyway, that's off topic. Try ringing as I suggested before. It’s quite simple really. Alternatively, you can fill in the renewal form you were sent and post it back.

Posted on 17/03/2023 14:13

I think you are missing the point, if we had to rely on paper form filling, or telephone for everything we needed to do relating to club membership, booking sites  etc you would be saying the club processes and procedures were very archaic, and yet here you are suggesting this is what we should do.

The club have an online process for membership renewal one part of the process does not work, all i wanted to do when submitting this post was try to ascertain if others had a similar experience, clearly you have not because you are not a member.

 

Tinwheeler replied on 17/03/2023 14:30

Posted on 17/03/2023 14:13 by Rufs

I think you are missing the point, if we had to rely on paper form filling, or telephone for everything we needed to do relating to club membership, booking sites  etc you would be saying the club processes and procedures were very archaic, and yet here you are suggesting this is what we should do.

The club have an online process for membership renewal one part of the process does not work, all i wanted to do when submitting this post was try to ascertain if others had a similar experience, clearly you have not because you are not a member.

 

Posted on 17/03/2023 14:30

I think the point you are missing is that I was trying to help you.

DavidKlyne replied on 17/03/2023 14:37

Posted on 17/03/2023 14:37

I can't duplicate the error because when I go into my profile to renew membership it just tells me I am on a continuous direct debit. It looks as if you will have to phone HQ or change to a DD which I prefer because it's one less thing to remember! Alternatively leave a review on Trust Pilot as they seem to respond to posts on there!

David

brue replied on 17/03/2023 15:55

Posted on 17/03/2023 14:37 by DavidKlyne

I can't duplicate the error because when I go into my profile to renew membership it just tells me I am on a continuous direct debit. It looks as if you will have to phone HQ or change to a DD which I prefer because it's one less thing to remember! Alternatively leave a review on Trust Pilot as they seem to respond to posts on there!

David

Posted on 17/03/2023 15:55

DD is also £10 cheaper. Why pay more? wink

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