Frustrating

unners replied on 10/02/2017 23:37

unners

Posted on 10/02/2017 23:37

Is it just me or is anyone else frustrated with the caravan club!? I've given up and joined the camping and caravan club. Their website is so much more user friendly. The search facility for the cc club is useless unless you are using your current location. Looked at booking holidays abroad, but according to the caravan club they were unavailable. Not according to the site direct or the c&cc. The app argggh, well @#$%, unless I'm in my current location. The club websites don't work on post code either. Ive got 2 weddings to attend this year and neither website nor app can give me a site near the location of the wedding. 2 Sites now booked within 10 mins of the venues with the c&cc. I don't want to leave, but the Cc club are making the decision easier and easier as time goes by. Surely this can't be just me :0 (

6 people like this

80 replies

replied on 17/02/2017 18:14

Posted on 17/02/2017 18:14

Nothing personal Dean. But, personally, I think it is P poor that the directory is out after the December booking date. I just hope that the site map is more readable for those with some sight difficulties than the last one. Prior to that they were pretty good - now pretty but useless and I am still using one from 4 years ago because of thet

1 person likes this

IanH replied on 17/02/2017 19:35

Member

IanH

Posted on 17/02/2017 19:35

Hi Dean,

Word of advise......you appear to have spelled your name incorrectly in your avatar......you've inadvertently put a '3' instead of an 'e'.

Also, 'apologise' is spelled with an 's' not a 'z'.......but maybe the spell checker didn't alert you to this.

Sorry to be pernickety.

Tinwheeler replied on 17/02/2017 19:49

Tinwheeler

Campervanner

Posted on 17/02/2017 14:08 by D3an

Hi everyone

I am new to the community and will hopefully be able to answer any questions you may have.
This being my first post.

In regard to the website, I can understand all of your frustrations we are experiencing some technical issues with our online search tool which is generating warped results. The relevant department are aware and are investigating the issues.

I do apologize for any inconvenience this may cause currently. However as many have said we are more than happy to speak to you in the contact centre and are all a friendly bunch, you might even get the pleasure of speaking to me!

Dean
Contact Centre agent.

Posted on 17/02/2017 19:49

I truly hope you are who you say, Dean. What's happened to us being introduced to Staff Champions and where is the banner on your avatar? With all due respect, you could be Burtspieeater or BritDaz or JoeSoap or Vito......

3 people like this

Takethedogalong replied on 17/02/2017 20:15

Member

Takethedogalong

Posted on 17/02/2017 20:15

He's got K's spellchecker as well!

Sorry, couldn't resist!

2 people like this

huskydog replied on 17/02/2017 21:15

Member

huskydog

Motorhomer

Posted on 17/02/2017 19:49 by Tinwheeler

I truly hope you are who you say, Dean. What's happened to us being introduced to Staff Champions and where is the banner on your avatar? With all due respect, you could be Burtspieeater or BritDaz or JoeSoap or Vito......

Posted on 17/02/2017 21:15

Yes, he could be a spy ,out to collect all are addresses and burgle us when we go on holiday

Or ,he could be trying to help us

Tinwheeler replied on 17/02/2017 21:23

Tinwheeler

Campervanner

Posted on 17/02/2017 21:15 by huskydog

Yes, he could be a spy ,out to collect all are addresses and burgle us when we go on holiday

Or ,he could be trying to help us

Posted on 17/02/2017 21:23

Mmm, it's absolutely amazing the info some people reveal about themselves online, isn't it, Husky?