Frustrating

unners replied on 10/02/2017 23:37

Posted on 10/02/2017 23:37

Is it just me or is anyone else frustrated with the caravan club!?  I've given up and joined the camping and caravan club. Their website is so much more user friendly. The search facility for the cc club is useless unless you are using your current location. Looked at booking holidays abroad,  but according to the caravan club they were unavailable. Not according to the site direct or the c&cc.  The app argggh, well @#$%, unless I'm in my current location.  The club websites don't work on post code either. Ive got 2 weddings to attend this year and neither website nor app can give me a site near the location of the wedding.  2 Sites now booked within 10 mins of the venues with the c&cc. I don't want to leave,  but the Cc club are making the decision easier and easier as time goes by. Surely this can't be just me :0 (

Kennine replied on 11/02/2017 11:17

Posted on 11/02/2017 11:17

The best way to find a campsite in the area you want to tour is to use our own friend - The Google Browser. It will show up all sites in the area.  From there you can select which location you favour.  

Using google earth or google maps will show you the exact location of the site.

Using any of the camping organisation's sites book or even worst the CC website to search for sites is restrictive.

Cheers.................K

 

JollyKernow replied on 12/02/2017 17:09

Posted on 12/02/2017 17:09

I always back up a google search with using www.ukcampsite.co.uk, here you can filter down your search as well as location.

JK

IanH replied on 12/02/2017 19:11

Posted on 11/02/2017 10:35 by Cornersteady

There are many reasons I would imagine to leave the club, poor standards on sites, wardens being unhelpful, behaviour on site by fellows campers, club sites having poor facilities, the prices being too high or not good value. To me these are the most important considerations above all but to leave because of the club's website is very puzzling. I've booked a number of club sites recently and no problems at all, are you saying that booking all club sites is a problem or overseas? (You do have a full stop in between those sentences). I don't understand the reference to using your current location? You mention booking by post code, no you can't but why not search by map instead? or are you just saying that you know the post code of the wedding and nothing else?

It's your choice but it is puzzling to me that you put a website over the real work of the club which are the sites themselves, and as others have said there are other ways to book.

Posted on 12/02/2017 19:11

That's a little harsh on Club sites, Corners.

I've never found them that bad wink

Tinwheeler replied on 12/02/2017 19:57

Posted on 11/02/2017 08:37 by MichaelT

Wait till you want to amend a booking or speak to them. Their booking system is useless and sites not as good as CC in our opinion but good luck.

Posted on 12/02/2017 19:57

Or if you want to book one night at a weekend in the middle of a touryell

replied on 13/02/2017 07:57

Posted on 13/02/2017 07:57

The user and all related content has been Deleted User

replied on 13/02/2017 08:29

Posted on 13/02/2017 08:29

Go to UK Holidays > Search and Book, 

Bottom of page tick filter for sites open all year

Hit Search Button

and Bingo

The Ovaltineys replied on 13/02/2017 08:58

Posted on 13/02/2017 08:58

 EasyT, that method works fine for CC sites and CLs but I prefer to search by map - in this case as soon as you tick the CL box, the option to apply filters diappears

Very very frustrating

replied on 13/02/2017 09:02

Posted on 13/02/2017 09:02

I don't search that way - only once a few years ago for a CL and it worked fine but no filters.

DD was after a list of CC sites open all year though. That is easily available.

Wildwood replied on 13/02/2017 15:50

Posted on 13/02/2017 15:50

The CC website is not going to win any prizes but the booking system has always worked well for us and is years ahead of the C&CC one.  if we have had problems the telephone service is fast and friendly.

As for continental holidays I would not dream of using the internet. If you ring you get helpful staff whose knowledge can often reduce your costs and suggest alterations or alternatives if need be. This point though applies to both clubs. I may be old fashioned but find too many people are only interested in using the internet and not willing to use the phone even when it is preferable.

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