Dynamic pricing to be introduced

replied on 09/02/2023 14:34

Posted on 09/02/2023 14:34


Apparently dynamic pricing is to be rolled out to all UK campsites during 2023.

Which means that those that book up to a year ahead will be able to take advantage of the lowest prices.

Those who for whatever reason cannot commit to booking so far in advance will be penalised if they wish to book closer to the time of travel because apparently the higher the popularity of a campsite and the closer to the time of arrival the booking is made, the higher the price may be.

As with all the changes that have happened during the last 6 months, where were any or more importantly ALL the members consulted and balloted regarding these changes?

Many older members (like ourselves) cannot commit to long term bookings due to medical considerations, appointments that may arise because of these etc; we have previously just set off when able on a ‘tour’ and then by way of the (what was) late availability checker booked ‘on the fly.’


We have already been penalised with the 21 day non-returnable deposit system which really could have been much fairer reduced to 7 days. 

I used to fiercely defend the CAMC as a great organisation to be a member of but this latest move has been the nail in the coffin for us personally.

SteveL replied on 03/04/2023 07:30

Posted on 03/04/2023 01:25 by chris23

We booked a site 14 days before we were due there, then after 2 days I found out I had to work on the first night of the trip. I wanted to amend the booking but it was going to cost me £25. Instead of staying for 4 nights we were going to stay for 3. I emailed the club and was basically told tough, you agreed to the T&C’s at the time of booking.

So I thought, right it’s £25 to amend or £25 to cancel so we cancelled. I’ve just booked York Beech Wood (previously mentioned in the thread) and it was £78 for 3 night (2 adults and 1 child). The CAMC site right next door is £150 for the same 3 nights!

How is the clubs new DP system helping me (or other members)? It has literally made us book a competitor site. I don’t mind paying a little extra but I can’t justify nearly twice the cost. As my wife and I both work full time (I work shifts) I’m not able to book months in advance and sometimes we need flexibility. I understand some sites such as York Rowntree got booked up and you could never get on until someone cancelled so I do support a system to deter this from happening but it seems that the club hasn’t explored all options and just looked at profits.

on a side note, we usually have auto renew on our membership but I’ve stopped this now and will most probably not renew.

Posted on 03/04/2023 07:30

It is very good value, but if you cancelled it within 14 days it would cost you £78. Personally, when I see full payment required on booking, no matter when you book, I look elsewhere. You say you need flexibility, sites like Beechwood certainly don’t give you that.

DavidKlyne replied on 03/04/2023 09:12

Posted on 03/04/2023 07:30 by SteveL

It is very good value, but if you cancelled it within 14 days it would cost you £78. Personally, when I see full payment required on booking, no matter when you book, I look elsewhere. You say you need flexibility, sites like Beechwood certainly don’t give you that.

Posted on 03/04/2023 09:12

That is, of course, the rub of using commercial sites that require full payment 4/6 weeks before arrival. The CMC system is still more generous than others out there in the camping market. 

David

Takethedogalong replied on 03/04/2023 10:11

Posted on 03/04/2023 10:11

Not necessarily. If you want a very late booking, outside of school holidays, some non Club Sites are very generous. They use dynamic pricing to fill any pitches just short of their sell by date at a reduced price…….if you ask😁

SteveL replied on 03/04/2023 10:38

Posted on 03/04/2023 10:38

There are of course exceptions to every rule. However, even after the recent changes CAMC T&C’s are more generous than most other suppliers. They may be more expensive, but how many other sites will let you book ahead for a single night during a bank holiday weekend.🤔

chris23 replied on 05/04/2023 16:05

Posted on 03/04/2023 07:30 by SteveL

It is very good value, but if you cancelled it within 14 days it would cost you £78. Personally, when I see full payment required on booking, no matter when you book, I look elsewhere. You say you need flexibility, sites like Beechwood certainly don’t give you that.

Posted on 05/04/2023 16:05

We paid in full as we booked it on the Sunday night and arrived on the Monday morning! Booked and arrived in 12 hours (ish), if something happened within that time you’ve got no chance at any site including CAMC.

So what you are saying Steve is you’re not prepared to pay in full if you book the night before? Can I ask why? Surely this is something the club are moving away from as part of the booking you can pay in full or pay the deposit. It sounds like you’re not prepared to pay as you might not turn up and only want to loose your deposit?

The flexibility on this booking comes from late availability and a cheap price, something that CAMC didn’t have. Yes the club site had availability but at near double the cost it’s a straight no.

chris23 replied on 05/04/2023 18:01

Posted on 05/04/2023 18:01

So on the back of the DP I’ve just checked Beechwood club site and the site is most probably less than half full. I’ve just looked at booking to stay there from tonight and the price is the same as a week ago which shows it doesn’t decrease if the site has an abundance of spaces available. It also shows the price at just over £50 (2 adults, 1 child) which is ridiculous. It’s no wonder the place is empty.

Wherenext replied on 05/04/2023 18:38

Posted on 05/04/2023 18:38

Dynamic Pricing has a different meaning to the CAMC than other leisure industry providers.

We've just had an email from a holiday cottage that we stayed at  2 years ago offering a £100 reduction for a weeks stay over Easter, as obviously they still have availability. Could be any reason, late cancellation etc. but this in my view is what should be happening with unsold pitches on club sites. Not "we'll leave the price unaltered and the pitch unsold."

Takethedogalong replied on 05/04/2023 18:50

Posted on 05/04/2023 18:50

Agree WN. We pick up some real bargain cottage prices via late availability. Given that the Club don’t use DP to offer similar on book on the day prices at half empty sites, I have come to the conclusion that they simply make so much income having a site even half full, they don’t need to bother!🤷‍♀️

Another email today, telling me there’s lots of pitches available at a good number of site locations🤷‍♀️

JollyKernow replied on 05/04/2023 19:50

Posted on 05/04/2023 19:50

From experience ttda you're ever so slightly off the markundecided. Sites like mine at £20 per night are struggling already. Your email should have read that those decent value service point only sites need supportwink Another year at a massive loss won't bode well I think.

JK

SteveL replied on 06/04/2023 07:49

Posted on 05/04/2023 16:05 by chris23

We paid in full as we booked it on the Sunday night and arrived on the Monday morning! Booked and arrived in 12 hours (ish), if something happened within that time you’ve got no chance at any site including CAMC.

So what you are saying Steve is you’re not prepared to pay in full if you book the night before? Can I ask why? Surely this is something the club are moving away from as part of the booking you can pay in full or pay the deposit. It sounds like you’re not prepared to pay as you might not turn up and only want to loose your deposit?

The flexibility on this booking comes from late availability and a cheap price, something that CAMC didn’t have. Yes the club site had availability but at near double the cost it’s a straight no.

Posted on 06/04/2023 07:49

So what you are saying Steve is you’re not prepared to pay in full if you book the night before? Can I ask why? Surely this is something the club are moving away from as part of the booking you can pay in full or pay the deposit. It sounds like you’re not prepared to pay as you might not turn up and only want to loose your deposit?

Not sure where I said that, I stated “when I see full payment required on booking, no matter when you book, I look elsewhere.” As we typically book at least 6 months in advance there is no way I would hand over the full cost. Similarly if I buy a product on which there is a long lead time I don’t hand over the full amount but am prepared to leave a deposit. Like most we would honour a booking except in exceptional circumstances. However, those do occasionally happen and whilst I am prepared to leave the box ticked to pay before arrival, it would have to be a very special site to convince me to part with the full cost more than a few days before.

Off topic I know, but when are they going to have the courtesy to start posting a warning about maintenance. I tried to post this last night but when I hit save post I got a picture of Bunree  and lost everything.😡

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