An altogether better booking experience

RowenaBCAMC replied on 25/02/2019 10:44

RowenaBCAMC

Posted on 25/02/2019 10:44

We’re really excited to let you know that inspired by members, following a number of focus groups, feedback from Club Together and member surveys, we are making some improvements to the online booking experience. In the first half of this year we will go live with the new booking experience for overseas sites and crossings. By the end of the year you’ll be able to book UK Club Sites in a fresh new way too.

What improvements are coming?

By the end of the year the new booking experience will enable you to:

Search all types of sites via a more user friendly map and location finder.
Compare sites by location, facilities and price.
Build a holiday itinerary and book multiple UK Club Sites, overseas sites and crossings in one session. You can also save your itinerary and come back to it later.
Search, book or amend via mobile, tablet, desktop or the new App. All devices will share a familiar layout and additional functionality will be added to enable overseas sites and crossings to be booked via the app.

We will also be evaluating your feedback with regards to some of the most common subjects discussed by members when making a booking with the Club – block bookings, cancellations and deposits. We are looking at different options to ensure the next steps we take to evolve the site booking experience are in the best interests of the membership as a whole.

Exact launch dates are still to be confirmed - we’ll let you know here, via email, on the website and via social as soon as the new booking experience is ready to try!

For more information see here: camc.com/newbookingexperience

153 replies

JVB66 replied on 26/02/2019 17:59

Member

JVB66

Caravanner

Posted on 26/02/2019 17:55 by

Thanks Alan , so in the case of one of your tours hardly a problem but somewhat restrictive if you just decide to move and its not to another club site.

Posted on 26/02/2019 17:59

But then over here why go elsewhere

replied on 26/02/2019 18:08

Posted on 26/02/2019 17:55 by

Thanks Alan , so in the case of one of your tours hardly a problem but somewhat restrictive if you just decide to move and its not to another club site.

Posted on 26/02/2019 18:08

WE use a mixture of sites David. Not just CC.

Cornersteady replied on 26/02/2019 18:09

Member

Cornersteady

Caravanner

Posted on 26/02/2019 16:39 by

You conveniently missed out reference to pitch booking which was the point of my post.

Incidentally if you are finding Spanish sites amazingly similar to CAMC sites (not my experience) them maybe CS might like a "heads up"

Posted on 26/02/2019 18:09

I think David, at best, you are misrepresenting the truth about over there, about paying when leaving and leave when you want, no booking and all that. I've just looked the first three sites in Tuscany I found (No I'm not going with my van)

All stated:

This is a 15% non-refundable deposit.
The remainder is payable on arrival.

1 person likes this

JVB66 replied on 26/02/2019 18:18

Member

JVB66

Caravanner

Posted on 26/02/2019 18:09 by Cornersteady

I think David, at best, you are misrepresenting the truth about over there, about paying when leaving and leave when you want, no booking and all that. I've just looked the first three sites in Tuscany I found (No I'm not going with my van)

All stated:

This is a 15% non-refundable deposit.
The remainder is payable on arrival.

Posted on 26/02/2019 18:18

Does that apply to those who seem to go every year and book their next years pitch on leaving

ATDel replied on 26/02/2019 18:19

Member

ATDel

Motorhomer

Posted on 26/02/2019 18:09 by Cornersteady

I think David, at best, you are misrepresenting the truth about over there, about paying when leaving and leave when you want, no booking and all that. I've just looked the first three sites in Tuscany I found (No I'm not going with my van)

All stated:

This is a 15% non-refundable deposit.
The remainder is payable on arrival.

Posted on 26/02/2019 18:19

Site in Granada pay up front for a 2 day visit NO wifi included and €25 a night in February!! We even had to pay up front in the last camper stop We staid at, so not all cut and dry as some would love us to believe

1 person likes this

replied on 26/02/2019 18:21

Posted on 26/02/2019 18:09 by Cornersteady

I think David, at best, you are misrepresenting the truth about over there, about paying when leaving and leave when you want, no booking and all that. I've just looked the first three sites in Tuscany I found (No I'm not going with my van)

All stated:

This is a 15% non-refundable deposit.
The remainder is payable on arrival.

Posted on 26/02/2019 18:21

It does not say that you have to book. Much as in UK you don't have to book. Might prove awkward getting a pitch where you want to be on a May bank hol though if weather is good

replied on 26/02/2019 18:26

Posted on 26/02/2019 18:09 by Cornersteady

I think David, at best, you are misrepresenting the truth about over there, about paying when leaving and leave when you want, no booking and all that. I've just looked the first three sites in Tuscany I found (No I'm not going with my van)

All stated:

This is a 15% non-refundable deposit.
The remainder is payable on arrival.

Posted on 26/02/2019 18:26

The user and all related content has been Deleted User

replied on 26/02/2019 18:29

Posted on 26/02/2019 18:19 by ATDel

Site in Granada pay up front for a 2 day visit NO wifi included and €25 a night in February!! We even had to pay up front in the last camper stop We staid at, so not all cut and dry as some would love us to believe

Posted on 26/02/2019 18:29

The user and all related content has been Deleted User

ATDel replied on 26/02/2019 18:34

Member

ATDel

Motorhomer

Posted on 26/02/2019 18:29 by

€25 a night nearly as much as I paid for a grass pitch on my last club site visit.

Posted on 26/02/2019 18:34

Really David in FEBRUARY I think not!

2 people like this

Cornersteady replied on 26/02/2019 18:36

Member

Cornersteady

Caravanner

Posted on 26/02/2019 18:29 by

€25 a night nearly as much as I paid for a grass pitch on my last club site visit.

Posted on 26/02/2019 18:36

well once again you seem to be implying that over there is much cheaper, those Italian sites were charging about £30 per night for a couple?

Why are you insisting talking about over there on this thread which is about the club's new approach on booking?

3 people like this

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