An altogether better booking experience

RowenaBCAMC replied on 25/02/2019 10:44

RowenaBCAMC

Posted on 25/02/2019 10:44

We’re really excited to let you know that inspired by members, following a number of focus groups, feedback from Club Together and member surveys, we are making some improvements to the online booking experience. In the first half of this year we will go live with the new booking experience for overseas sites and crossings. By the end of the year you’ll be able to book UK Club Sites in a fresh new way too.

What improvements are coming?

By the end of the year the new booking experience will enable you to:

Search all types of sites via a more user friendly map and location finder.
Compare sites by location, facilities and price.
Build a holiday itinerary and book multiple UK Club Sites, overseas sites and crossings in one session. You can also save your itinerary and come back to it later.
Search, book or amend via mobile, tablet, desktop or the new App. All devices will share a familiar layout and additional functionality will be added to enable overseas sites and crossings to be booked via the app.

We will also be evaluating your feedback with regards to some of the most common subjects discussed by members when making a booking with the Club – block bookings, cancellations and deposits. We are looking at different options to ensure the next steps we take to evolve the site booking experience are in the best interests of the membership as a whole.

Exact launch dates are still to be confirmed - we’ll let you know here, via email, on the website and via social as soon as the new booking experience is ready to try!

For more information see here: camc.com/newbookingexperience

153 replies

young thomas replied on 26/02/2019 17:04

Member

young thomas

Motorhomer

Posted on 26/02/2019 16:58 by Cornersteady

sometimes on club sites you walk, sometimes you drive

Posted on 26/02/2019 17:04

on a club site, very rarely....too darn dangerous...anyway, you'd miss out on that 'special' pitch....

anyway, back to booking and the OP....I have to say the CC online booking system is pretty darn good and tinkering around with it doesn't bode well....

yes, if real functionality differences were being offered (book pitch type etc) then fine, but who has been crying out for front end changes? not many on CT that's for sure...

perhaps, behind the scenes, more checks on block bookings, to dispell the doubts perhaps, but not much else asked for, is there?

Cornersteady replied on 26/02/2019 17:06

Member

Cornersteady

Caravanner

Posted on 26/02/2019 17:06

once again the over there posters are taking this thread over? Shame really, whatever happens over there has no bearing on what the club is trying to achieve as in the OP. Can't we just stick to that?

6 people like this

Cornersteady replied on 26/02/2019 17:07

Member

Cornersteady

Caravanner

Posted on 26/02/2019 17:04 by young thomas

on a club site, very rarely....too darn dangerous...anyway, you'd miss out on that 'special' pitch....

anyway, back to booking and the OP....I have to say the CC online booking system is pretty darn good and tinkering around with it doesn't bode well....

yes, if real functionality differences were being offered (book pitch type etc) then fine, but who has been crying out for front end changes? not many on CT that's for sure...

perhaps, behind the scenes, more checks on block bookings, to dispell the doubts perhaps, but not much else asked for, is there?

Posted on 26/02/2019 17:07

a good post BB, +1

JVB66 replied on 26/02/2019 17:13

Member

JVB66

Caravanner

Posted on 26/02/2019 16:20 by

Its not remotely similar to arrival at a club site, for a start you forgot to mention having to pay in full for that estimated stay and then go about getting a refund if you decided to leave early.

Could you go back to the office at some point during your stay and request that "hard standing pitch down by the river for a month next June " (substitute your own options here) . Of course you cant because the CAMC does not do pitch booking.

My post was in response to the oft made claim that pitch booking would be impossible to implement and I was not alone in pointing out that its widely practiced and at no particular inconvenience to the casual visitor who arrives without notice.

Posted on 26/02/2019 17:13

I do not see much of a difference as you pay when you leave for your stay,than getting a refund if available,when leaving early on a cc site?

replied on 26/02/2019 17:33

Posted on 26/02/2019 17:13 by JVB66

I do not see much of a difference as you pay when you leave for your stay,than getting a refund if available,when leaving early on a cc site?

Posted on 26/02/2019 17:33

The user and all related content has been Deleted User

replied on 26/02/2019 17:33

Posted on 26/02/2019 16:57 by Cornersteady

David really you have posted that you pay and book/reserve a pitch on some site over there, Are you now saying that you didn't?

Posted on 26/02/2019 17:33

David does not book a pitch. He reserves one in a particular area for a particular date which is obviously different.

5 people like this

JVB66 replied on 26/02/2019 17:35

Member

JVB66

Caravanner

Posted on 26/02/2019 17:33 by

David does not book a pitch. He reserves one in a particular area for a particular date which is obviously different.

Posted on 26/02/2019 17:35

and it is "over there" where things seem different?

replied on 26/02/2019 17:35

Posted on 26/02/2019 17:07 by Cornersteady

a good post BB, +1

Posted on 26/02/2019 17:35

The user and all related content has been Deleted User

1 person likes this

JVB66 replied on 26/02/2019 17:38

Member

JVB66

Caravanner

Posted on 26/02/2019 17:35 by

Only +1. What are earth does a fella have to do to get 10? 😋

Posted on 26/02/2019 17:38

Be consistent

replied on 26/02/2019 17:39

Posted on 26/02/2019 17:33 by

A question

Is notice required for a refund or can you get up in the morning and think lets go because (any reason you like)?

Just interested.

Posted on 26/02/2019 17:39

The user and all related content has been Deleted User

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